BRIEANNA RICHARDS
Philadelphia
Summary
Experienced Retail Manager focused on customer satisfaction, optimizing store operations, and increasing sales. Skilled in staff training, inventory management, and providing top-notch customer service. Collaborative team player with a reputation for reliability and excelling in high-pressure situations. Strong communication skills, proficiency in writing and editing, and a talent for creative problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
AVI FOOD SERVICE MANGER
Penn Medicine
04.2020 - Current
- Oversaw recruitment, onboarding, and performance assessment for food service personnel.
- Organized shift schedules to ensure comprehensive coverage.
- Oversaw payroll processes ensuring precision in employment documentation.
- Conducted routine inspections of work areas to verify adherence to food health and safety standards.
LEAD SERVER / TRAINER
Fearless Restaurant Group
03.2020 - Current
- Fostered a welcoming and positive dining atmosphere.
- Set high performance and behavioral standards for team members.
- Organized dining spaces to ensure a refined and elegant presentation.
- Oversaw event logistics, including decoration, setup, breakdown, and staff management.
HOSTESS/SUPERVISOR
Del Frisco's Restaurant Group Inc.
08.2015 - 04.2019
- Engages in recruitment processes to identify suitable candidates.
- Handled resolution of customer and staff issues.
- Enhanced accuracy in payroll, invoice processing, and data entry operations.
- Ensured positive guest experiences by building lasting relationships.
- Oversaw maintenance and utility team operations.
Education
MAJOR PSYCHOLOGY , MINOR SPANISH - Psychology And Paralegal Studies
Kutztown University
Kutztown, PA06.2016
HIGH SCHOOL DIPLOMA - Honors High Education
Olney High School
06.2012
Skills
- Strong organizational and time-management skills
- Detail-oriented and able to handle multiple tasks simultaneously
- Fluent In Spanish and American Sign Language
Certification
- ServSafe Certification
- RAMP Certification
Timeline
AVI FOOD SERVICE MANGER
Penn Medicine
04.2020 - Current
LEAD SERVER / TRAINER
Fearless Restaurant Group
03.2020 - Current
HOSTESS/SUPERVISOR
Del Frisco's Restaurant Group Inc.
08.2015 - 04.2019
MAJOR PSYCHOLOGY , MINOR SPANISH - Psychology And Paralegal Studies
Kutztown University
HIGH SCHOOL DIPLOMA - Honors High Education
Olney High School
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