Britney Cressler
Mount Holly Springs
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
8
8
years of professional experience
Work History
Value Stream Team Lead
Andersen Windows & Doors
Mechanicsburg, PA
04.2025 - 02.2026
- Led team in meeting production goals, ensuring quality standards were consistently upheld.
- Developed training programs to enhance team skills and improve workflow efficiency.
- Implemented process improvements that reduced lead times and increased overall productivity.
- Monitored daily operations, identifying issues and implementing corrective actions proactively.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Systematically solving problems to ensure outbound deliveries get completed accurately and on time.
- Creating daily load plans (assigning loaders to outbound deliveries.)
- Performing daily safety audits.
- Supported initiation of two building start-ups to enhance project delivery and efficiency.
- Monitored overages, shortages and damaged material on outbound deliveries.
- Researching and finding missing product throughout the warehouse to complete loads.
- Working with Transportation team to improve load feedbacks.
Process Coordinator II
Andersen Windows & Doors
Carlisle, PA
11.2021 - 04.2025
- Developed and maintained documentation for standard operating procedures, ensuring clarity and consistency in operations.
- Organized outbound shipments by directing them to designated staging lanes for streamlined processing.
- Achieved improved inventory accuracy through effective cycle counting processes. Delivered comprehensive inventory audits that identified and resolved discrepancies. Enhanced overall inventory management efficiency through strategic collaboration with team members.
- Processed will call, LTL, and UPS orders.
- Created outbound load plans for operations team.
- Created daily receiving tracker for inbound deliveries.
- Managing outdated product and created outbound order to send to salvage company.
- Managed inventory levels.
- Evaluated inventory status and initiated cancellations of products with delayed arrivals to optimize warehouse efficiency.
Certified Veterinary Technician
Boiling Springs Animal Hospital
Boiling Springs, PA
09.2017 - 03.2021
- Assisted veterinarians in surgical procedures and anesthesia monitoring.
- Performed diagnostic tests, including blood work and radiology imaging.
- Educated pet owners on post-operative care and preventive health measures.
- Mentored junior technicians on best practices and technical skills.
- Prepared accurate billing statements for clients while addressing any questions or concerns about charges.
- Conducted dental cleanings under veterinarian supervision to maintain oral health in patients.
- Streamlined appointment scheduling to optimize time management and increase overall client satisfaction.
- Promoted animal health through vaccination programs, routine examinations, and preventive treatments.
- Provided compassionate nursing care for hospitalized animals, closely monitoring their condition and administering medication as prescribed.
- Maintained a clean and sanitary environment by adhering to strict infection control protocols.
- Restrained animals to protect veterinarians from potential harm.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Performed abdominal ultrasounds (certified ultrasound tech.)
Education
Associate of Science - Veterinary Technology
YTI Career Institute
York, PA04.2017
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Workplace safety
- Schedule management
- Process improvement
- Product management
- Strategic planning
- Workflow management
- Teamwork and collaboration
- Analytical thinking
- Leading team meetings
- Giving constructive feedback
- Multitasking
- Computer skills
Timeline
Value Stream Team Lead
Andersen Windows & Doors
04.2025 - 02.2026
Process Coordinator II
Andersen Windows & Doors
11.2021 - 04.2025
Certified Veterinary Technician
Boiling Springs Animal Hospital
09.2017 - 03.2021
Associate of Science - Veterinary Technology
YTI Career Institute