Britt K. Fauzer
Philadelphia
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
The Goat's Beard
11.2025 - Current
- Deliver exceptional dining experiences by providing attentive service and personalized recommendations.
- Maintain knowledge of menu items, specials, and cocktails to enhance guest satisfaction.
- Collaborate with kitchen staff to ensure timely food preparation and accurate order fulfillment.
Server
Paladar Latin Kitchen
11.2022 - 11.2025
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Cultivated warm relationships with regular customers.
- Worked with POS systems to place orders, manage bills and handle complimentary items.
Catering Manager
The Couch Tomato Café
12.2021 - 10.2022
- Designed catering packages to increase sales and customer experience.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
Bartender
University City Housing
05.2013 - 05.2022
- Crafted and served diverse beverages in fast-paced environment.
- Developed a rapport clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained cleanliness and organization of bar area to ensure efficient service.
Education
Bachelor of Arts - Theatre
Temple University
Philadelphia, PA05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- ServSafe Manager Jun 2021-2026
- RAMP Seller/Server Dec 2024-2026
Timeline
Server
The Goat's Beard
11.2025 - Current
Server
Paladar Latin Kitchen
11.2022 - 11.2025
Catering Manager
The Couch Tomato Café
12.2021 - 10.2022
Bartender
University City Housing
05.2013 - 05.2022
Bachelor of Arts - Theatre
Temple University