Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
5
5
years of professional experience
Work History
Claims Adjuster
Allstate Corp
12.2023 - 03.2024
Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
Examined claims forms and other records to determine insurance coverage.
Verified insurance claims and determined fair amount for settlement.
Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
teller
TD bank
05.2022 - 10.2023
Completed financial transactions for members such as deposits and withdrawals
Completed credit applications with members with financial knowledge of APR and yield percentage
Restored accounts from fraud and investigated fraudulent transactions
Data entry for multiple transactions
Efficient in multiple microsoft programs
Starbucks Barista
Starbucks Corp
09.2019 - 08.2022
Recommended products based on solid understanding of individual customer needs and preferences
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Set and achieved goals for professional development and advancement
Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Home Health Aide
Comfort Keepers
01.2021 - 04.2022
Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
Traveled to clients' homes to complete healthcare services and promote continuity of care
Provided mobility assistance such as walking and regular exercising
Followed nutritional plans to prepare optimal meals
Server
Rivers Casino
12.2019 - 03.2020
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business