Summary
Overview
Work History
Education
Timeline
Generic

Brittany Angela Mathis

Philadelphia

Summary


Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.

Overview

5
5
years of professional experience

Work History

Claims Adjuster

Allstate Corp
12.2023 - 03.2024
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.

teller

TD bank
05.2022 - 10.2023
  • Completed financial transactions for members such as deposits and withdrawals
  • Completed credit applications with members with financial knowledge of APR and yield percentage
  • Restored accounts from fraud and investigated fraudulent transactions
  • Data entry for multiple transactions
  • Efficient in multiple microsoft programs

Starbucks Barista

Starbucks Corp
09.2019 - 08.2022
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
  • Set and achieved goals for professional development and advancement
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment

Home Health Aide

Comfort Keepers
01.2021 - 04.2022
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
  • Traveled to clients' homes to complete healthcare services and promote continuity of care
  • Provided mobility assistance such as walking and regular exercising
  • Followed nutritional plans to prepare optimal meals

Server

Rivers Casino
12.2019 - 03.2020
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business

Education

High School Diploma -

One Bright Ray Community High School
Philadelphia Pa
08-2017

Timeline

Claims Adjuster

Allstate Corp
12.2023 - 03.2024

teller

TD bank
05.2022 - 10.2023

Home Health Aide

Comfort Keepers
01.2021 - 04.2022

Server

Rivers Casino
12.2019 - 03.2020

Starbucks Barista

Starbucks Corp
09.2019 - 08.2022

High School Diploma -

One Bright Ray Community High School
Brittany Angela Mathis