Brittany Clifford
New Holland
Overview
11
11
years of professional experience
Work History
Paraprofessional
Substitute Teacher Service
300 Granite Run Dr Suite 130, Lancaster, PA 17601
09.2024 - Current
- Supported classroom teachers by implementing lesson plans and managing student behavior.
- Assisted in the development of individualized education plans for students with diverse learning needs.
- Monitored student progress and provided feedback to teachers to inform instructional strategies.
- Trained and mentored new paraprofessionals on classroom procedures and best practices.
Childcare Provider
Self-Employed
05.2020 - 09.2024
- Developed engaging educational activities to promote cognitive and social development in children.
- Provided individualized care, ensuring safety and well-being of each child.
- Maintained organized records of children's progress and daily activities.
- Communicated effectively with parents regarding child development and behavioral concerns.
Breastfeeding Peer Counselor
Community Action Partnership Of Lancaster County
Lancaster, PA
05.2017 - 02.2020
- Educated mothers on breastfeeding benefits and techniques to ensure successful experiences.
- Facilitated resolution of issues by providing support and guidance during problem-solving processes.
- Recorded interactions and maintained precise records for future reference.
- Monitored and analyzed interactions to achieve monthly quota targets.
Front Desk Agent
Best Western Revere Inn & Suites
Paradise, PA
08.2014 - 02.2020
- Collaborated with housekeeping and maintenance teams to address guest needs efficiently.
- Assisted in training new front desk staff on operational procedures and customer service standards.
- Collected room deposits, fees, and payments.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Timeline
Paraprofessional
Substitute Teacher Service
09.2024 - Current
Childcare Provider
Self-Employed
05.2020 - 09.2024
Breastfeeding Peer Counselor
Community Action Partnership Of Lancaster County
05.2017 - 02.2020
Front Desk Agent
Best Western Revere Inn & Suites
08.2014 - 02.2020