Brittany Collier
Rimersburg
Summary
Dynamic Epic Credentialed Trainer with expertise in clinical documentation and patient care coordination. Committed to enhancing user experience through effective training and adherence to HIPAA regulations. Compassionate RN Case Manager skilled in developing effective care plans and managing complex cases. Proven ability to educate patients and families on available resources, ensuring optimal patient outcomes and adherence to HIPAA compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Epic Credentialed Trainer, DOCO
UPMC Physician Services
Pittsburgh
05.2025 - Current
- Facilitated training sessions on Epic systems for end-users and staff.
- Assisted in developing training materials and resources for new software features.
- Supported users in navigating Epic applications during remote training sessions.
- Collaborated with team members to enhance training curriculum and content delivery.
- Conducted one-on-one coaching to address specific user challenges within Epic systems.
- Maintained up-to-date knowledge of system updates and best practices for effective training.
- Gathered feedback from trainees to improve future training sessions and materials.
- Participated in team meetings to discuss training strategies and share insights on user needs.
- Analyzed customer data to identify areas needing improvement or additional training.
- Performed system testing prior to implementation of new software modules.
- Provided guidance to customers on proper usage of Epic applications as needed.
- Collaborated with IT team to develop technical solutions that meet the customer's requirements.
- Developed and delivered Epic training materials to end-users in home health and hospice department.
- Ensured compliance with HIPAA regulations regarding patient privacy and security protocols.
- Recorded and tracked all training activity in an electronic database.
- Facilitated classroom instruction utilizing a variety of teaching methods.
- Explained goals and expectations required of trainees.
RN Case Manager
Concordia Visiting Nurses
01.2024 - 05.2024
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
- Assessed and treated draining of wounds and burns.
- Conducted regular assessments of patients'' wounds to monitor progress and adjust treatment plans accordingly.
LPN Case Manager
Concordia Visiting Nurses
Cabot
10.2019 - 01.2024
- Conducted comprehensive assessments and reassessments of patients'' needs, adjusting care plans as necessary to optimize health outcomes.
- Developed strong relationships with community partners to expand available resources for patients under my supervision.
- Monitored quality indicators within the scope of practice to identify areas for improvement in patient care delivery processes.
- Skillfully performed wound care procedures to promote healing and prevent infections.
- Promoted preventive health measures with extensive patient education on disease management and self-care techniques.
- Reduced hospital readmissions through diligent monitoring, early intervention, and timely communication with healthcare team members.
- Demonstrated strong critical thinking skills in identifying changes in patient conditions and taking appropriate actions accordingly.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all interactions and documentation processes.
Education
Associate of Science - Nursing
Allegany College of Maryland
Cumberland, Md12.2023
Skills
- Epic certification, DOCO
- Microsoft Teams, Excel, Word Proficient
- Clinical documentation
- Learning styles
- Online training experience
- Virtual learning management
- Professionalism
- Video conferencing
- HIPAA Regulations Adherence
- Effective Care Plan Implementation
- Patient Care Coordination
- Family support
- Medical records management
- Post-surgical care
- Chronic disease management
- Strong communication skills
- Wound care management
- Palliative care
- Case evaluation
- Negative pressure therapy
- Wound assessment
- E-learning development
- Workflow Analysis
- Adult learning principles
- Healthcare industry
- Epic software proficiency
Certification
Epic Credentialed Trainer - June 24, 2025
Registered Nurse - RN785370
Licensed Practical Nurse - PN306341
Professional References
- Katelyn Venable, Licensed Practical Nurse, Concordia Visiting Nurses, 1006 Seybertown Road, Karns City, PA, 16041, KVenable@cvnhomecare.org, 321.987.3173
- Lindsey Flynn, Registered Nurse, Concordia Visiting Nurses, 175 North Washington Road, Eau Claire, PA, 16030, LFlynn@cvnhomecare.org, 724.290.5078
- Courtney Lowrie, Licensed Practical Nurse, Concordia Visiting Nurses, 440 East Pearl Street, Butler, PA, 16001, CLowrie@cvnhomecare.org, 724.996.5157
Timeline
Epic Credentialed Trainer, DOCO
UPMC Physician Services
05.2025 - Current
RN Case Manager
Concordia Visiting Nurses
01.2024 - 05.2024
LPN Case Manager
Concordia Visiting Nurses
10.2019 - 01.2024
Associate of Science - Nursing
Allegany College of Maryland
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