Brittany Derr
Robesonia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Reading Pediatrics
Wyomissing
12.2023 - 01.2026
- Managed patient check-in and check-out processes efficiently.
- Scheduled appointments for patients using electronic health record systems.
- Answered phone calls and addressed inquiries with professionalism.
- Assisted in billing procedures by verifying insurance information.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
Education
Conrad Weiser
Robesonia, PASkills
- data entry
- appointment scheduling
- customer service
- call handling
- problem solving
- effective communication
- time management
- critical thinking
- Phone etiquette
- Scheduling
- Multitasking and prioritization
- Organization skills
- Telephone skills
- Multi-line phone system operation
Timeline
Receptionist
Reading Pediatrics
12.2023 - 01.2026
Conrad Weiser