BRITTANY DINGLE
Erie
Summary
Hardworking and reliable focused on going above and beyond to support everyone around me. Trained and offering top-notch abilities. Motivated to continue to learn and grow everyday.
Overview
2026
2026
years of professional experience
Work History
Server
Elks Lodge
2019 - 10.2025
- Delivered customer service in fast-paced dining.
- Provided menu recommendations and accommodating special requests.
- Trained new servers
- Managed multiple tables efficiently, contributing to high customer satisfaction ratings.
- I am Ramp verified ( expires in March of 2027)
Receptionist
Anna Wellness Clinic West
01.2024 - 05.2025
- Managed patient scheduling and appointment coordination to optimize clinic operations.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
Server/Manager
The Main Street Cakery and Cafe
02.2019 - 12.2023
- Trained new servers in restaurant procedures and customer service standards.
- Controlled the flow of food from the kitchen to the dining table.
- Greeted all guests with smile and friendly greeting.
- Restocked stations regularly to help team stay efficient and meet customers needs.
- Picked up trash and removed spills promptly to keep dining area cleaned.
- Gained familiarity with regulars and their orders.
- Gained familiarity with menu ingredients and cooking processes to respond to customer quickly.
- Answered phones and took phone orders for customer take outs.
- Took care of tables and handled requests, kept drinks refilled, and offered additional items such as desserts.
- Upheld high sanitation and safety standards while delivering and serving food.
- Transported food products, cleaned tables and counters, and stocked dining room and back of the house with supplies.
- Communicated with customers menu choices and special requests to kitchen staff to minimize errors.
Server/Shift Supervisor
Eat N Park
03.2013 - 03.2020
- Set objectives, oversaw progress, and resolved issues.
- Made sure quality service by setting and implementing company protocols.
- Ensured operation of equipment by calling for repairs.
- Managed operations during shift, with total awareness of activities of employees and customers.
- Wrote reports detailing shift activities to keep management looped in on shift operations.
- Reviewed customers issued complementary services to maintain customer loyalty.
- Maintained awareness of customer activities good relations with customers.
- Offered guests and staff safety by enforcing company rules.
- Maintained, cleaned, diagnosed, and repaired company equipment.
- Motivated team members to meet goals and provided training and improve.
- Wrote pre-shift plans for the lineup and established daily targets for areas such as shipping and cleaning duties.
- Motivated employees to improve performance with close mentoring and hands-on training.
Education
Associate - Hotel And Restaurant
Penn Foster
05.2018
Skills
- Motivation
- Multitasking
- Training
- Organization
- Teamwork
- Planning
CUST
- Anna Wellness Center West - receptionist January 2024-May 2025
- Left due to pregnancy/ becoming a stay at home mom
Timeline
Receptionist
Anna Wellness Clinic West
01.2024 - 05.2025
Server/Manager
The Main Street Cakery and Cafe
02.2019 - 12.2023
Server/Shift Supervisor
Eat N Park
03.2013 - 03.2020
Associate - Hotel And Restaurant
Penn Foster
Server
Elks Lodge
2019 - 10.2025