Brittany Garcia
Pine Grove
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experiences.
Overview
9
9
years of professional experience
Work History
Sales Associate
Bath & Body Works
10.2022 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Server/Waitress
Buffalo Wild Wings
04.2017 - 04.2025
- Menu knowledge: Memorize details of daily specials, seasonal menu items, and options, as well as rotating craft beer options.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Customer Service Associate
Dillards
10.2019 - 02.2020
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Server
Fast Eddies
08.2016 - 03.2017
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
High School Diploma -
Lake View High School
San Angelo, TX05-2013
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Money handling
- Verbal/written communication
- Reliable and punctual
- Conflict resolution
- Store opening and closing
- Sales expertise
- Point of sale operation
Timeline
Sales Associate
Bath & Body Works
10.2022 - 04.2025
Customer Service Associate
Dillards
10.2019 - 02.2020
Server/Waitress
Buffalo Wild Wings
04.2017 - 04.2025
Server
Fast Eddies
08.2016 - 03.2017
High School Diploma -
Lake View High School
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