Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Howard

Jefferson

Summary

Dynamic and service-oriented professional with a proven track record at Post 816 American Legion, excelling in customer satisfaction and efficient bar management. Strong multitasking abilities and a keen memory for drink orders fostered loyal clientele.

Overview

2
2
years of professional experience

Work History

Bartender

Post 816 American Legion
Rices Landing, PA
12.2024 - Current
  • Mix and serve beverages to ensure customer satisfaction.
  • Maintain cleanliness and organization of bar area for efficient service.
  • Assist in training new staff on drink preparation techniques.
  • Manage inventory levels, restocking supplies as needed to minimize shortages.
  • Create an inviting atmosphere through personalized customer interactions and engagement.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Merchandiser

Acosta
Dry Tavern, Pa
12.2024 - 01.2026
  • Executed product placements and merchandising strategies to enhance brand visibility.
  • Collaborated with retail teams to ensure optimal stock levels and product availability.
  • Conducted market research to identify trends and consumer preferences for effective planning.
  • Developed visually appealing displays to attract customer attention and drive sales.
  • Monitored inventory levels, ensuring timely replenishment of merchandise as needed.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Cashier

Shop N Save
Carmichaels, PA
09.2024 - 11.2024

Assisted customers promptly to enhance satisfaction. Operated POS system efficiently to process transactions.

Education

High School Diploma -

Jefferson Morgan
Jefferson, PA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Customer service expertise
  • Memory retention
  • Service-oriented mindset

Timeline

Bartender

Post 816 American Legion
12.2024 - Current

Merchandiser

Acosta
12.2024 - 01.2026

Cashier

Shop N Save
09.2024 - 11.2024

High School Diploma -

Jefferson Morgan
Brittany Howard