Successful in mastering new skills through hospitality and hands on experience. Excellent verbal and written communication skills with great attention to detail.
Overview
15
15
years of professional experience
Work History
Server
Ashton Cigar Bar
07.2021 - Current
Responsible for acknowledging guests in a friendly and timely manner.
Responsible for knowledge of the menu and being able to make confident recommendation to the guests.
Responsible for acquiring and validating a method of payment for all extra food and beverage service in the Bar lounge. Responsible for taking orders from guests, recommending food choices, and presenting food. Assisting in clearing tables, transporting dirty dishes and linen to a bus cart. Cleaning work station and wait stand at end of shift.
Enhancing interaction with guests.
Assistant General Manager
Intermix
04.2018 - 01.2020
Work with the Store Manager to ensure achievement of sales, retention and quality targets
Assists Store Manager in ongoing performance reviews of sale associates
Train and manage the performance of third party sales
Report the status of daily work to corporate
Manage inventory
Sales Supervisor
Michael Kors
12.2015 - 01.2017
Sold products across all merchandise categories in an up-scale environment
Cultivated positive and enduring relationships with customers
Consistently achieved and exceeded all personal sales goals
Maintained a thorough knowledge of products to provide exceptional service to upscale clientele
Effectively communicated and collaborated with store management and co-workers to be aware of all operational matters and in-store promotions.
Sales Associate
Aramark Corporation
03.2008 - 12.2015
Performed lead responsibilities which included managing the register, training new staff
Maintained inventory
Managed vendors stand when necessary
Controlled activities related to areas of product returns, purchasing, and exchanges according to business policies and procedures.
Education
Jean Madeline Aveda Institute, Community College of Philadelphia
Philadelphia, PA
Liberal Arts Degree -
SS. John Neumann And Maria Goretta H.S
Timeline
Server
Ashton Cigar Bar
07.2021 - Current
Assistant General Manager
Intermix
04.2018 - 01.2020
Sales Supervisor
Michael Kors
12.2015 - 01.2017
Sales Associate
Aramark Corporation
03.2008 - 12.2015
Jean Madeline Aveda Institute, Community College of Philadelphia