Brittany Rubright
McKeesport
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I am also very passionate and love to take care of people.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Server
Red Robin
West Hempstead
03.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Guided guests through menu options and daily specials effectively.
- Addressed guest complaints and resolved issues promptly, contributing to a positive dining experience.
- Coordinated with kitchen staff to guarantee timely food delivery, enhancing overall guest satisfaction.
- Maintained cleanliness and organization of dining area and utensils.
- Executed opening and closing duties by setting up dining area and restocking supplies, ensuring smooth restaurant operations.
- Trained new servers on restaurant procedures and service standards.
CNA
Monroeville care
Monroeville
01.2025 - 03.2025
- Monitored vital signs and promptly reported changes to nursing staff, ensuring timely intervention and quality patient care.
- Delivered direct patient care and assisted with daily living activities to enhance patient comfort and well-being.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Supported rehabilitation efforts through encouragement and motivation during activities.
- Collaborated with healthcare team to develop and implement care plans.
- Ensured cleanliness and organization of patient rooms and common areas to promote a safe and welcoming environment.
Cashier
Panera Bread
West Hempstead
09.2024 - 03.2025
- Operated cash register with accuracy, processing various payment methods including cash, check, credit card, gift card, and automatic debit.
- Processed customer transactions accurately and efficiently.
- Managed cash, credit, and returns in compliance with company policies to ensure customer satisfaction.
- Assisted customers in locating products and answering inquiries.
- Maintained cleanliness and organization of the checkout area.
- Trained new cashiers on procedures and best practices to enhance team performance and service quality.
- Made food
CNA
Senior Helpers
Greensburg
08.2023 - 11.2024
- Delivered direct patient care and assistance with daily living activities to enhance patient comfort and well-being.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Ensured cleanliness and organization of patient rooms and common areas to promote a safe healing environment.
- Educated patients and families on health management and safety practices to empower them in making informed health decisions.
CNA
Senior Helpers
New Kensington
02.2023 - 08.2023
- Delivered direct patient care and assisted with daily living activities to enhance patient comfort and well-being.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Monitored vital signs and promptly reported changes to nursing staff, ensuring timely interventions.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Collaborated with healthcare team to develop and implement care plans.
- Educated patients and families on health management and safety practices to promote informed decision-making.
- Supported rehabilitation efforts through encouragement and motivation during activities.
- Maintained cleanliness and organization of patient rooms and common areas.
CNA
Transitions Healthcare
Irwin
01.2021 - 02.2023
- Facilitated daily living activities and personal care needs to enhance patient comfort and independence.
- Monitored vital signs and reported changes to healthcare team.
- Documented patient care and observations accurately in electronic health records.
- Collaborated with nursing staff to implement individualized care plans.
- Delivered emotional support and companionship to residents, fostering a positive and supportive environment.
- Supported activities of daily living, including bathing, dressing, and grooming, to promote resident dignity and well-being.
Cashier
Dollar general
Jeanerette
08.2020 - 12.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and mobile payments securely.
- Received cash and credit card payments, issued receipts, and accurately provided change to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed customer transactions efficiently and accurately.
- Assisted customers with menu selections and inquiries.
- Maintained cleanliness of work area and dining space.
- Trained new cashiers on company policies and procedures.
- Managed inventory by restocking supplies as needed.
Cashier
Dollar Tree
Jeannette
03.2020 - 08.2020
- Handled cash, credit, and mobile payments securely.
- Processed customer transactions efficiently and accurately.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers with menu selections and inquiries.
- Ensured cleanliness of work area and dining space to enhance customer experience.
- Coordinated with team members to streamline operations and improve service delivery.
- Trained new cashiers on company policies and procedures, fostering a knowledgeable team.
Waldens View memory care
CNA
Irwin
04.2019 - 11.2019
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Help residents for to the bathroom
- Provided assistance with activities of daily living
Host
Eat N Park
Irwin
03.2018 - 04.2019
- Greeted and seated guests in a friendly and efficient manner.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Coordinated seating arrangements and managed waitlists to optimize guest flow during busy shifts.
- Monitored waiting list and provided accurate wait times to keep guests informed and engaged.
- Handled reservation systems to facilitate guest bookings effectively.
- Provided menus, answered questions, and ensured guest comfort.
- Anticipated customer needs to deliver exceptional service and enhance guest satisfaction.
- Assisted servers in seating guests by escorting them to their tables.
Shift Leader
Wendy's
Irwin
02.2017 - 03.2018
- Led team to ensure high productivity and exceptional customer service.
- Supervised team during shifts to ensure efficient operations and customer satisfaction.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Trained new employees on food safety and service protocols.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Ensured compliance with health regulations and cleanliness standards in the restaurant.
- Managed inventory and ordered supplies to meet operational needs.
- Checked orders for quality and completeness.
- Conducted performance evaluations to enhance staff development and drive engagement.
- Assisted general manager with operations game plan and company initiatives implementation.
CNA Student
Golden Heights Personal Care
Irwin
08.2017 - 01.2018
- Monitored vital signs and reported changes to nursing staff.
- Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
- Assisted residents with daily living activities to enhance their comfort and well-being.
- Provided companionship and emotional support to residents, fostering a positive environment.
- Answered call lights promptly to assess needs of patients.
- Used proper body mechanics when lifting, transferring or positioning immobile patients.
- Collaborated with team members to develop care plans for residents.
- Documented care in resident charts accurately and timely, ensuring continuity of care.
- Maintained cleanliness and safety in resident living areas.
- Maintained cleanliness of patient area by changing bed linens and cleaning up spills.
Cashier
Wendy's
Mount Pleasant
08.2016 - 11.2016
- Processed customer transactions efficiently and accurately at fast-paced restaurant.
- Handled cash, credit, and mobile payments while ensuring security protocols were followed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Assisted customers with menu selections and answered questions about products.
- Trained new cashiers on register operation and customer service best practices.
- Maintained cleanliness and organization of cash register area throughout shifts.
- Followed food safety guidelines to maintain a clean and safe work environment.
- Issued receipts, refunds, credits or change due to customers.
Cashier
McDonald's Restaurant
Greensburg
02.2012 - 05.2016
- Operated cash register accurately, processing diverse payment methods including cash, check, credit card, gift card, and automatic debit.
- Facilitated customer transactions at cash register, ensuring speed and accuracy.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed cash and credit card payments, issuing receipts and providing correct change to enhance customer satisfaction.
- Provided exceptional customer service and resolved inquiries promptly.
- Managed customer orders and ensured accuracy in food preparation.
- Handled inventory management, restocking supplies as needed.
- Adhered to food safety standards and regulations consistently.
Education
Medical Assistant
Community College of Allegheny County South
West Mifflin, PA 08.2024 - 05.2026
Skills
- Food safety
- Safe food handling
- Food safety oversight
- Dining customer service
- Customer service
- Effective customer upselling
- Menu memorization
- Menu item recommendation
- Order management
- Take-out service
- Food running
- Table setting arrangements
- Table resetting
- Table bussing
- Beverage preparation
- Shift management
- Cash handling
- POS operations
- POS operation
- Inventory management
- Supply restocking
- Time management
- Health and safety standards
- Performance improvement
- Vital sign monitoring
- Care planning
- Patient care
- Menu memorization
- Take-out service
- POS operations
- Order management
Certification
- CNA
- CPR
- OSHA
Timeline
Server
Red Robin
03.2025 - Current
CNA
Monroeville care
01.2025 - 03.2025
Cashier
Panera Bread
09.2024 - 03.2025
Medical Assistant
Community College of Allegheny County South
08.2024 - 05.2026
CNA
Senior Helpers
08.2023 - 11.2024
CNA
Senior Helpers
02.2023 - 08.2023
CNA
Transitions Healthcare
01.2021 - 02.2023
Cashier
Dollar general
08.2020 - 12.2020
Cashier
Dollar Tree
03.2020 - 08.2020
Waldens View memory care
CNA
04.2019 - 11.2019
Host
Eat N Park
03.2018 - 04.2019
CNA Student
Golden Heights Personal Care
08.2017 - 01.2018
Shift Leader
Wendy's
02.2017 - 03.2018
Cashier
Wendy's
08.2016 - 11.2016
Cashier
McDonald's Restaurant
02.2012 - 05.2016