Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brittany Sweat

Brittany Sweat

Philadelphia

Summary

Experienced asset protection investigator with a track record of leading complex investigations and presenting findings to minimize risks. Possesses strong analytical and problem-solving skills, expertise in security systems, and upholds high ethical standards and integrity. Background in logistics and training, emphasizing efficient package handling and promoting team collaboration. Skilled in developing training programs, ensuring safety compliance, and excelling in fast-paced work environments. Recognized for reliability, problem-solving abilities, achieving operational objectives through clear communication, and effective leadership.

Overview

15
15
years of professional experience

Work History

Package Handler Trainer

FedEx
07.2025 - Current
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Collaborated with management to address specific skill gaps and tailor training programs accordingly.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
  • Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Cleaned and maintained production area and equipment.
  • Inspected items for defects and damage.

Asset Protection Investigator

Walmart
03.2023 - 05.2025
  • Conducted confidential witnesses and suspects regarding asset protection matters
  • Conducted investigations into internal and external theft, employee misconduct and other policy violations
  • Performed undercover operations in order to apprehended shoplifters or persons involved in fraudulent activities
  • Identified areas of risks within the stores through periodic audits of cash handling practices, customer protocols
  • Participated in training sessions for new hires on proper asset protection techniques
  • Maintained accurate documentation of all investigation findings including suspect information and collection of evidence
  • Analyzed data from various sources such as CCTV footage, sales records and incident reports to identify trends in AP/ LP activities
  • Train staff members how to utilize EAS systems as tools for reducing losses or due to fraud
  • Collaboration with other departments to help strategize the reduction of shrink
  • Develop relationships with Law Enforcement agencies to ensure efficient communication when needed
  • Prepared detailed on all investigations that includes evidence gathering and recommendations for corrective action
  • Maintained high levels of alertness throughout shifts
  • Knowledge of AP/ LP policies
  • Knowledge to adaptability of CCTV controls and technology usage
  • Proficiency level of Microsoft Word, PowerPoint, Office and Excel
  • Ensured compliance with all relevant laws, regulations, and company policies throughout the course of investigations.

Package Handler / Safety Mentor

FedEx
08.2022 - 03.2023
  • Maintained a clean working environment by removing pallets, debris from the dock area
  • Maintained accurate inventory records and incoming and outgoing shipments
  • Collaboration with team members on tasks such as sorting packages to correct lines and belts
  • Inspected packages for damages or defeats and recorded any issues found
  • Assisted in training new employees on package handling sessions
  • Participated in regular safety meetings and training sessions
  • Sorted packages to appropriate slide, line or belts for final distribution
  • Complied with federal, state, and company regulations regarding package handling
  • Communicated effectively with supervisors regarding any logistical issues
  • Collaborated with team members to improve work flow and increase productivity
  • Examined and inspected containers, materials, and products to meet packing specifications
  • Kept up-to-date on safety procedures and correct lifting techniques to prevent injuries

Front End Assoc/ AP Specialist/Asset Protection Associate

Walmart
03.2018 - 06.2022
  • Conducted regular reviews of vendor contracts to identify potential cost-saving opportunities and negotiate favorable payment terms.
  • Assisted with month-end closing procedures, contributing to a streamlined and timely financial reporting process.
  • Reconciled vendor statements and researched and corrected discrepancies.
  • Prioritized invoices according to cash discount potential and payment terms.
  • Implemented internal controls to prevent duplicate payments, safeguarding company funds and maintaining financial integrity.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
  • Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
  • Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
  • Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
  • Promoted a culture of accountability among employees through regular performance evaluations focused on asset protection metrics.
  • Monitored CCTV footage to quickly identify and address suspicious activities, safeguarding store assets.
  • Collaborated with store management to align security measures with overall business objectives.

Winners Circle Attendant

Dave and Busters
04.2016 - 04.2018
  • Ensured that all guests standards were met or exceeded during each shift
  • Assisted staff members to complete tasks as needed
  • Operated cash register, processed payments and provided accurate change
  • Conducted regular inventory checks and restocks supplies as needed
  • Approached encounters with guests and colleagues in courteous and service-orientated manner, creating friendly work environment
  • Implemented company policies and procedures to ensure compliance and safety
  • Cleaned work areas and equipment at the end of each shift
  • Monitored guest behavior for signs of intoxication or disruptive behavior and took appropriate actions when necessary
  • Maintained cleanliness to ensure an welcoming and friendly environment
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.

Seasonal Package Handler

UPS
10.2015 - 12.2015
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Customer Service Associate

Rite Aid
03.2015 - 09.2015
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Cashier / Self-checkout Host/ Asset Protection Customer Host / Asset Protection Associate

Walmart
03.2018 - 06.2022

Asset Protection Investigator

Walmart
03.2023 - 05.2025
  • Conducted confidential witnesses and suspects regarding asset protection matters
  • Conducted investigations into internal and external theft, employee misconduct and other policy violations
  • Performed undercover operations in order to apprehended shoplifters or persons involved in fraudulent activities
  • Identified areas of risks within the stores through periodic audits of cash handling practices, customer protocols
  • Participated in training sessions for new hires on proper asset protection techniques
  • Maintained accurate documentation of all investigation findings including suspect information and collection of evidence
  • Analyzed data from various sources such as CCTV footage, sales records and incident reports to identify trends in AP/ LP activities
  • Train staff members how to utilize EAS systems as tools for reducing losses or due to fraud
  • Collaboration with other departments to help strategize the reduction of shrink
  • Develop relationships with Law Enforcement agencies to ensure efficient communication when needed
  • Prepared detailed on all investigations that includes evidence gathering and recommendations for corrective action
  • Maintained high levels of alertness throughout shifts
  • Knowledge of AP/ LP policies
  • Knowledge to adaptability of CCTV controls and technology usage
  • Proficiency level of Microsoft Word, PowerPoint, Office and Excel

Customer Service Associate/ Photo Technician/ Beauty Advisor

Walgreens
06.2010 - 02.2015
  • Greeted customers and identified their needs
  • Followed-up with customer after purchase to ensure satisfaction
  • Kept work area neat, clean and well-stocked at all times
  • Resolved customer inquires In an timely manner
  • Performed additional duties as assigned by management team
  • Managed multiple tasks simultaneously while maintaining accuracy and attention to detail
  • Maintained knowledge of current sales, promotions and new product release
  • Handled cash register operations accurately during peak times
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Assisted customer with returns, exchanges, refunds, and other transactions as needed

Education

High School Diploma -

Northeast High School
Philadelphia
06-2010

Skills

  • Real-time surveillance analysis
  • Incident analysis
  • Risk analysis
  • Statistical analysis
  • Evaluate investigation strategies
  • Compliance management
  • Employee onboarding and training
  • Cross-functional collaboration
  • Meticulous attention to detail
  • Effective communication
  • Analytical problem solving
  • Collaborative networking abilities
  • Evidence gathering
  • Crime reduction strategies
  • Policy implementation
  • Loss prevention strategies
  • Crisis management
  • Loss prevention
  • Problem-solving expertise
  • Responsive to new challenges
  • Proficient in managing multiple tasks
  • Fraud analysis
  • Quality improvement initiatives
  • Safety compliance procedures
  • Warehouse navigation
  • Pallet jack operation
  • Loading and unloading
  • Order picking

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Package Handler Trainer

FedEx
07.2025 - Current

Asset Protection Investigator

Walmart
03.2023 - 05.2025

Asset Protection Investigator

Walmart
03.2023 - 05.2025

Package Handler / Safety Mentor

FedEx
08.2022 - 03.2023

Front End Assoc/ AP Specialist/Asset Protection Associate

Walmart
03.2018 - 06.2022

Cashier / Self-checkout Host/ Asset Protection Customer Host / Asset Protection Associate

Walmart
03.2018 - 06.2022

Winners Circle Attendant

Dave and Busters
04.2016 - 04.2018

Seasonal Package Handler

UPS
10.2015 - 12.2015

Customer Service Associate

Rite Aid
03.2015 - 09.2015

Customer Service Associate/ Photo Technician/ Beauty Advisor

Walgreens
06.2010 - 02.2015

High School Diploma -

Northeast High School

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Title: Asset Protection Agent

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