Brittany Timney
Boothwyn
Summary
Adept at spearheading organizational growth and streamlining operations, my tenure at the United States Secret Service honed my ability to manage high-stress situations and safeguard sensitive information. Skilled in computer applications and meeting coordination, I excel in enhancing efficiency and fostering stakeholder relationships, significantly contributing to operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Property Management Specialist
United States Secret Service
09.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external and internal stakeholders while advising U.S. Secret Service Management on necessary steps and procedures to continue compliance with Department of Homeland Security Regulations
Administrative Specialist
United States Secret Service
01.2022 - 09.2024
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
Administrative Operations Specialist
United States Secret Service
09.2021 - 01.2022
- Streamlined office processes by implementing efficient filing systems and organizational strategies.
- Maximized sound operations and continually reviewed administrative functions for potential process improvements.
- Served as a liaison between departments to ensure seamless coordination of resources, deadlines, and deliverables on various projects.
- Managed budget tracking and reporting, ensuring financial compliance for administrative operations.
Administrative Specialist
United States Census Bureau
07.2019 - 09.2021
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
Administrative Assistant
LawyerMetrix
10.2016 - 02.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Utilized data visualization tools to effectively communicate business insights.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
Education
Master of Arts - Diplomacy
Fairleigh Dickinson University
Teaneck, NJ05-2015
Bachelor of Arts - Political Science, International Relations
Fairleigh Dickinson University
Teaneck, NJ02-2014
High School Diploma -
Chichester High School
Chichester, PA06-2010
Skills
- Organizational growth
- Proofreading
- Meeting coordination
- Computer skills
Accomplishments
- Maintained [Number]% or higher occupancy rate for entire length of employment.
- Demonstrated skill and career growth by being promoted [Number] times in [Number] years.
- Supervised team of [Number] staff members.
Certification
- Microsoft Office Specialist (MOS) Certification
Languages
Spanish
Limited Working
Portuguese
Professional Working
Timeline
Lead Property Management Specialist
United States Secret Service
09.2024 - Current
Administrative Specialist
United States Secret Service
01.2022 - 09.2024
Administrative Operations Specialist
United States Secret Service
09.2021 - 01.2022
Administrative Specialist
United States Census Bureau
07.2019 - 09.2021
Administrative Assistant
LawyerMetrix
10.2016 - 02.2019
Master of Arts - Diplomacy
Fairleigh Dickinson University
Bachelor of Arts - Political Science, International Relations
Fairleigh Dickinson University
High School Diploma -
Chichester High School
Similar Profiles
Ryan J. GoldenRyan J. Golden
Special Agent- Trainee at United States Secret ServiceSpecial Agent- Trainee at United States Secret Service
Wayne JanesWayne Janes
Physical Security Specialist at United States Secret ServicePhysical Security Specialist at United States Secret Service
Sebastian CacioppoSebastian Cacioppo
Officer (Foreign Missions Branch) at United States Secret ServiceOfficer (Foreign Missions Branch) at United States Secret Service