Dynamic administrative professional with a proven track record at Hershey Entertainment & Resorts, excelling in customer service and data entry. Skilled in fostering positive relationships and optimizing office operations, I effectively supported executives and enhanced classroom environments as a Teacher's Assistant, demonstrating strong organizational and collaborative abilities.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Hershey Entertainment & Resorts
02.2025 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Teacher's Assistant
Noah’s Little Ark
08.2024 - 02.2025
Supported classroom maintenance and upkeep, organizing books, and materials.
Supported classroom activities, tutoring, and reviewing work.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Maintained safety and security by overseeing students in recess environments.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Worked with teacher to optimize learning plans based on student test grades and evaluations.
Copied, organized and distributed classroom assignments or other paperwork.
Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Education
High School Diploma -
Palmyra Area School District
Palmyra Pa
06.2008
Skills
Customer service
Data entry
Computer skills
Office administration
Classroom management
Classroom support
Student tutoring
Classroom preparation and maintenance
Behavior redirection
Student supervision
Reading and writing support
Teacher support and collaboration
Small group and individual assistance
Timeline
Administrative Assistant
Hershey Entertainment & Resorts
02.2025 - Current
Teacher's Assistant
Noah’s Little Ark
08.2024 - 02.2025
High School Diploma -
Palmyra Area School District
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