Brittney Yurko
Donegal
Summary
Dynamic Asset Protection Supervisor with proven success at Walmart, reducing inventory shrinkage from 1.73% to 0.36%. Expert in security systems management and risk management, fostering a culture of vigilance among staff. Strong analytical thinker with a focus on budget management and compliance, enhancing operational efficiency.
Overview
12
12
years of professional experience
Work History
Spark Delivery Driver
Spark- Walmart
Mount Pleasant, PA
06.2025 - Current
- Completed over 1,800 deliveries and maintained a 4.9 star customer rating and a 98% items found, demonstrating high customer satisfaction.
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Maintained accurate records of deliveries and vehicle maintenance for operational compliance.
- Conducted vehicle inspections and reported issues to ensure safety standards were met.
- Streamlined delivery processes, reducing delays through effective route planning and communication.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
Asset Protection Supervisor
Walmart
Somerset, PA
07.2022 - 03.2025
- Reduced inventory shrinkage by conducting thorough audits, identifying discrepancies, and recommending corrective actions.
- Played an integral role in reducing shrink percentage from 1.73% in 2022 to 0.36% in 2024 by training store leadership and associates on proven shrink reducing practices.
- Provided support during internal and external audits, ensuring compliance with company policies and regulatory requirements.
- Implemented a robust employee monitoring system to detect potential misconduct or theft, leading to increased accountability among staff members.
- Reviewed existing security equipment regularly to ensure optimal functionality and minimal downtime due to maintenance issues.
- Oversaw the proper use of security equipment such as CCTV cameras, alarm systems, and electronic article surveillance devices.
- Managed budget allocations for asset protection department, ensuring cost-efficient use of resources while maintaining high security standards.
Front End Supervisor
Walmart
Somerset, PA
11.2020 - 07.2022
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
Asset Protection Associate
Walmart
Somerset, PA
09.2018 - 11.2020
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
Facilities Maintenance Supervisor
Lowes
Morgantown, WV
08.2014 - 09.2018
- Coordinated with vendors and contractors to ensure high-quality services at competitive prices, optimizing budget utilization.
- Promoted positive employee morale by fostering an inclusive work environment and addressing workplace issues promptly.
- Developed and implemented an efficient work order system, streamlining the maintenance request process.
- Managed annual budgets effectively for the maintenance department while balancing expenses against financial goals.
Education
Berkley Springs High School
Berkeley Springs, WVSkills
- Security systems management
- Incident reporting
- Emergency response planning
- Investigation techniques
- Internal audits
- Data analysis
- Risk management
- Problem-solving
- Analytical thinking
- Budget management
Timeline
Spark Delivery Driver
Spark- Walmart
06.2025 - Current
Asset Protection Supervisor
Walmart
07.2022 - 03.2025
Front End Supervisor
Walmart
11.2020 - 07.2022
Asset Protection Associate
Walmart
09.2018 - 11.2020
Facilities Maintenance Supervisor
Lowes
08.2014 - 09.2018
Berkley Springs High School