Briyith Rodriguez
Philadelphia
Summary
An experienced customer service professional with three years in the fragrance sales industry, consistently delivering exceptional service and personalized product recommendations. Skilled in building strong client relationships, meeting sales targets, and resolving customer concerns efficiently. Known for a friendly demeanor, deep product knowledge, and a passion for enhancing the customer experience.
Overview
3
3
years of professional experience
Work History
Men's Fragrance Sales Associate
Macy's
Philadelphia
07.2023 - Current
- Provided product knowledge training to new associates for improved service delivery.
- Advised customers on the latest trends in fragrances and recommended suitable items based on their needs.
- Organized inventory and restocked shelves to enhance product availability.
Vendor Representative
Dior Cosmetics
Philadelphia
01.2023 - 07.2023
- Engaged with clients to promote Dior products and enhance brand visibility.
- Provided feedback to management on customer preferences and market trends.
- Attended industry events to network and represent Dior Cosmetics professionally.
Vendor Representative
Parlux Fragrances
Philadelphia
01.2023 - 07.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Coordinated product displays to enhance visual merchandising in retail locations.
- Managed relationships with retail partners, ensuring alignment with brand objectives.
Education
Associate of Science -
Community College of Philadelphia
Philadelphia, PA05-2027
High School Diploma -
Tacony Academy Charter High School
Philadelphia, PA06-2022
Skills
- Customer service
- Brand promotion
- Inventory management
- Upselling strategies
- POS system operations
- Client relationship building
Accomplishments
- Increase sales goals by 15–25% in my department since joining in 2023.
- Consistently being top sales representative in my department.
- Awarded sales representative of the quarter in 2025.
- Customer Service representative of the quarter in 2025.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Men's Fragrance Sales Associate
Macy's
07.2023 - Current
Vendor Representative
Dior Cosmetics
01.2023 - 07.2023
Vendor Representative
Parlux Fragrances
01.2023 - 07.2023
Associate of Science -
Community College of Philadelphia
High School Diploma -
Tacony Academy Charter High School