Summary
Overview
Work History
Education
Skills
Timeline
Generic

BROOKE CURREN

Birdsboro,PA

Summary

I am an experienced retail and customer service associate that is seeking a full-time position in a growing industry where I can apply my knowledge and skills for continuous improvement and opportunities. I tend to be a detail-oriented individual with communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

PFS Facilitator

GAINT MARTINS
01.2021 - Current
  • Handles customer complaints with quick solutions to ensure customer satisfaction
  • Able to efficiently learn and understand new programs and software
  • Can effectively communicate both in written and verbal form
  • Is able to work on multiple tasks at a time
  • Answers phone calls and provides solutions to customers questions and requests
  • Calls store support for both customers and tech related problems
  • Oversees and manages customer's orders and other associates through the Spectrum and FlyBy software's

Front End Associate

REDNER'S WAREHOUSE MARKET
01.2020 - 01.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.

Education

High School Diploma -

PA CYBER CHARTER SCHOOL
PA
01.2021

Skills

  • Task delegation
  • Staff management
  • Complaint resolution
  • Professional telephone demeanor
  • Email management
  • Calm demeanor
  • Payment processing
  • Customer service
  • Time management

Timeline

PFS Facilitator

GAINT MARTINS
01.2021 - Current

Front End Associate

REDNER'S WAREHOUSE MARKET
01.2020 - 01.2021

High School Diploma -

PA CYBER CHARTER SCHOOL
BROOKE CURREN