BROOKE CURREN
Birdsboro,PA
Summary
I am an experienced retail and customer service associate that is seeking a full-time position in a growing industry where I can apply my knowledge and skills for continuous improvement and opportunities. I tend to be a detail-oriented individual with communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
PFS Facilitator
GAINT MARTINS
01.2021 - Current
- Handles customer complaints with quick solutions to ensure customer satisfaction
- Able to efficiently learn and understand new programs and software
- Can effectively communicate both in written and verbal form
- Is able to work on multiple tasks at a time
- Answers phone calls and provides solutions to customers questions and requests
- Calls store support for both customers and tech related problems
- Oversees and manages customer's orders and other associates through the Spectrum and FlyBy software's
Front End Associate
REDNER'S WAREHOUSE MARKET
01.2020 - 01.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
Education
High School Diploma -
PA CYBER CHARTER SCHOOL
PA01.2021
Skills
- Task delegation
- Staff management
- Complaint resolution
- Professional telephone demeanor
- Email management
- Calm demeanor
- Payment processing
- Customer service
- Time management
Timeline
PFS Facilitator
GAINT MARTINS
01.2021 - Current
Front End Associate
REDNER'S WAREHOUSE MARKET
01.2020 - 01.2021
High School Diploma -
PA CYBER CHARTER SCHOOL
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