BROOKE FAZEKAS
New Castle
Summary
Knowledgeable and passionate Quality Assurance Manager with a strong background in managing food safety and quality documentation systems and regulatory compliance. Successfully led cross-functional teams to enhance operational efficiency while adapting to changing needs. Ability to concurrently support multiple facilities. Proven expertise in auditing, root cause analysis, and implementing corrective action plans to drive continuous improvement initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager
Creekside Springs LLC
01.2020 - Current
- Established robust quality documentation systems to monitor product quality and adherence to regulatory standards with various local, state, and Federal agencies throughout all stages of production at multiple water/beverage manufacturing facilities.
- Managed third party/regulatory audits and inspections at multiple sites, including follow-up correspondence and corrective actions.
- Scheduled and lead internal audits to ensure program & data accuracy and regulatory readiness. Completed all document updates as needed.
- Directed root cause analysis efforts for internal and external findings, implementing corrective actions to prevent recurrence of issues.
- Investigated customer complaints and performed corrective actions to resolve quality issues
- Conducted risk assessments to identify and mitigate potential quality issues.
- Established key performance indicators to measure quality metrics, driving strategic decisions based on data analysis.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Collaborated with engineering teams to integrate quality considerations into product design and development phases.
- Managed audits and inspections, preparing comprehensive reports for senior management review and follow-up actions.
- Established key performance indicators to measure quality metrics, driving strategic decisions based on data analysis.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
QA Technician
Creekside Springs LLC
09.2013 - 01.2020
- Trained associates on analytical testing procedures and documentation.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Calibrated and maintained instruments to keep equipment fully operational.
- Collaborated with cross-functional teams to identify defects and recommend corrective actions.
- Championed quality assurance initiatives within the organization by promoting a culture of continuous improvement and striving for excellence in all aspects of product development.
- Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
QA/QC Analyst
Byrnes & Keifer
09.2012 - 09.2013
- Developed and implemented quality control procedures to enhance operational efficiency.
- Led cross-functional teams in root cause analysis for product defects and non-conformities.
- Promoted a culture of quality awareness throughout the organization, fostering accountability and ownership among employees at all levels.
- Achieved a higher rate of defect detection through thorough testing and inspection methodologies.
Quality Control Technician
Creekside Springs LLC
02.2009 - 09.2012
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Implemented corrective actions for non-conforming products, enhancing overall product quality.
- Developed and maintained detailed documentation of test results and inspection processes.
- Streamlined testing methodologies, reducing inspection times while maintaining accuracy and consistency in results.
- Maintained quality documentation and records for conformance with relevant standards.
Education
BS - Biology
Slippery Rock University
01.2008
Skills
- Complaint Investigation
- Audit coordination
- Quality Systems Management
- Documentation review
- Corrective/Preventive Action
- Data Trending & Analysis
- Continuous Improvement
- Regulatory Compliance
- Risk Analysis and Mitigation
Certification
- Preventive Controls Qualified Individual
- Intentional Adulteration Qualified Individual
- SQF Practitioner
- Lead Internal Auditor
- Certified Plant Operator ( via International Bottled Water Association)
Timeline
Quality Assurance Manager
Creekside Springs LLC
01.2020 - Current
QA Technician
Creekside Springs LLC
09.2013 - 01.2020
QA/QC Analyst
Byrnes & Keifer
09.2012 - 09.2013
Quality Control Technician
Creekside Springs LLC
02.2009 - 09.2012
BS - Biology
Slippery Rock University
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