Brooke Mierzejewski
Philadelphia
Summary
Highly skilled in customer service with valuable experience as a server. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
LaScala's Fire
Philadelphia
07.2025 - Current
- Provided friendly and attentive service to guests throughout dining experience.
- Assisted in setting up dining areas for optimal guest comfort and service.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Responded promptly to guest inquiries and resolved any concerns effectively.
- Supported team members during busy shifts to maintain smooth operations.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Performed opening and closing duties such as setting up the dining area, proactively restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
The Buck Hotel
Feasterville
12.2023 - 08.2025
Education
Bachelor of Arts - Public Relations
Temple University
Philadelphia, PA05-2028
Communications
West Chester University
West Chester, PAHigh School Diploma -
Saint Hubert Catholic High School
Philadelphia06-2024
Skills
- Customer service
- Relationship building
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Strong work ethic
- Attention to detail
Accomplishments
• Awarded secretary position on Student Government
• Excelled honors throughout school
• Excelled honors throughout school
Affiliations
Member, PRSSA - West Chester University (2024-2025)
Certification
Fundamentals of Media Relations - Muck Rack, Issued Nov 2025
Websites
- https://docs.google.com/document/d/1X47R6FASGnye72WSx1S3ColhjS6iVrh0iD2RIWkKXD0/edit?usp=sharing
- https://docs.google.com/document/d/1eeihLPat0eO-Hyw0J00-2pgpYmubEXAdltuFh5liIZU/edit?usp=sharing
- https://docs.google.com/document/d/1iASd0vQ5FbMKDKeLMgei7NSf5Kso3gDerAPUohRUEps/edit?usp=sharing
- https://docs.google.com/document/d/1-AF5TLkKo2HD7vE1c5PWzsYbrjY8y2XCnpcwy6mXoMo/edit?usp=sharing
- https://docs.google.com/document/d/1bJxScPGlDfd_hZnS0uK7vLW_dFIBcHGCGxg-Zt-qBts/edit?usp=sharing
- https://docs.google.com/document/d/1G_SNOsXY3J1T9oaI3edV9PqRUrDrOP5Pu6UDh2n6kcY/edit?usp=sharing
- https://docs.google.com/document/d/1lNsdXeO1jcEkG471Z_Jrc_Uiq1aIoROdrXh7o3oHCSQ/edit?usp=sharing
- https://www.canva.com/design/DAG5D1IWRnw/UnwsGjo8GMUXP2g3P_bZvQ/edit?utm_content=DAG5D1IWRnw&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton
Timeline
Server
LaScala's Fire
07.2025 - Current
Server
The Buck Hotel
12.2023 - 08.2025
Bachelor of Arts - Public Relations
Temple University
Communications
West Chester University
High School Diploma -
Saint Hubert Catholic High School