Brooke Mumma
Owner
Harrisburg,PA
Summary
Entrepreneur and sales operations professional with a proven ability to manage and grow businesses. Owner of a six-figure e-commerce brand and a dedicated cheerleading coach, bringing expertise in creative design, customer relationships, and process optimization. Known for delivering high-quality results under tight deadlines and leverage data-driven strategies and strong organizational skills to drive success for teams and clients alike.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Coach
Flipping Out Tumbling
Mechanicsburg, PA
08.2021 - Current
- Assisted with choreography creation, tailoring routines to showcase each athlete's unique abilities.
- Established a safe and supportive environment, prioritizing injury prevention and proper technique usage with up to 3 teams/ season.
- Mentored junior coaches, sharing knowledge and experience to foster their professional growth.
- Managed practice schedules efficiently, optimizing time management for maximum skill development for up to 3 teams/ season.
- Created an inclusive atmosphere which celebrated diversity and empowered athletes to express themselves confidently.
- Evaluated individual athlete performances regularly, setting realistic goals for improvement and growth.
Owner
Self
Harrisburg, PA
03.2020 - Current
- Built a thriving e-commerce business generating $100,000+ in revenue over five years by delivering high-quality cheerleading apparel and accessories to clients.
- Managed end-to-end operations including inventory procurement, order fulfillment, shipping logistics, and invoicing.
- Designed and created high quality custom products including practice wear and bows while ensuring tight deadlines were met for customers.
- Cultivated strong client relationships with cheerleading gyms nationwide, maintaining high customer retention rates.
- Implemented efficient workflows and streamlined processes to handle increased demand, meeting all sales goals.
Education
Bachelor of Science - Mathematics
Shippensburg University of Pennsylvania
Shippensburg, PA 08.2019 - 12.2022
Skills
- Sales Operations: Process management, order tracking, and workflow optimization
- Data Analysis & Reporting: Leveraging analytics to streamline operations and drive results
- Communication: Professional written and verbal communication across teams and with clients
- Project Management: Prioritizing tasks, meeting tight deadlines, and driving projects to completion
- Customer Service: Building strong relationships and resolving issues proactively
- Creative Design & Branding: Designing and executing product lines with attention to detail
Timeline
Coach
Flipping Out Tumbling
08.2021 - Current
Owner
Self
03.2020 - Current
Bachelor of Science - Mathematics
Shippensburg University of Pennsylvania
08.2019 - 12.2022
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