Brooke Plisinski
Newtown Square
Summary
Dynamic professional with experience at Giant Food Stores, excelling in order accuracy and customer satisfaction. Proven teamwork and communication skills, adept at utilizing technology for efficient order fulfillment. Recognized for maintaining a clean and safe environment at Retro Fitness while resolving customer issues promptly. Committed to enhancing service quality and operational efficiency.
Overview
4
4
years of professional experience
Work History
Online Shopper
Giant Food Stores
04.2022 - Current
- Worked productively with customers to meet order requirements and service expectations.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Utilized handheld scanners and company specific apps for order fulfillment.
Front Desk Receptionist
Retro Fitness
11.2021 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Prepared healthy, customized beverages, and protein shakes to support members fitness goals.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained a clean facility by performing regular walk throughs to clean equipment, tidy locker rooms, and ensured a safe environment.
Education
Early Childhood Education
Bloomsburg University of Pennsylvania
Bloomsburg, PA05.2027
Skills
- Teamwork and collaboration
- Excellent communication skills
- Patience
- Environmental knowledge and awareness
Accomplishments
Successfully completed nationally and internationally recognized Watershed Learning Program during seventh grade school year.
- Research-based program focused on scientific investigation through experimental design while incorporating data interpretation/analysis, math and reading skills to solve problems.
- Skills and concepts integrated around the specific study of a local watershed through classroom activities and site visits.
Timeline
Online Shopper
Giant Food Stores
04.2022 - Current
Front Desk Receptionist
Retro Fitness
11.2021 - 04.2022
Early Childhood Education
Bloomsburg University of Pennsylvania