Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Brooke Walters

Beaver Springs

Summary

Dynamic professional with strong organizational skills and a proven track record at Messiah Evangelical Lutheran Church, enhancing office efficiency and communication. Adept at multitasking and problem-solving, I successfully implemented an organized filing system and improved staff productivity, fostering a collaborative work environment while ensuring accurate record-keeping. However, I have gained several multiuse skills throughout the array of jobs I have acquired and succeeded with. I am proficient with the public and ready to serve.

Overview

12
12
years of professional experience

Work History

Parish Secretary

Messiah Evangical Lutheran Church
01.2022 - Current
  • Ensured accurate record-keeping of baptisms, weddings, funerals, and other significant life milestones within the parish community per diocesan guidelines.
  • Ensured smooth sacramental preparation processes by assisting in organizing materials, tracking candidate progress, and communicating relevant information to families.
  • Fostered a positive work environment by collaborating effectively with other staff members and maintaining open lines of communication among the team.
  • Improved office efficiency by implementing and maintaining an organized filing system for important documents and records.
  • Increased staff productivity by managing office supplies inventory and equipment maintenance to ensure smooth daily operations.
  • Enhanced parish communication by managing and updating the weekly bulletin, website, and social media platforms.

Home Health Caregiver

Private Care
02.2021 - 05.2025
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
  • Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
  • Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.

Technician

Valvoline
08.2021 - 09.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.

Mental Health Technician

Beacon Light Behavioral Health
10.2018 - 11.2020
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.

Group Home Supervisor

UCP Of Central
02.2014 - 06.2017
  • Enhanced residents'' quality of life by developing and implementing individualized care plans.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.

Waitress

Quaker Steak & Lube
11.2014 - 03.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Waitress

JP's Pancake House
07.2013 - 11.2014
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

High School Diploma -

Juniata Valley High School
Alexandria
06-2013

Associate of Arts - Criminal Justice

South Hills School of Business & Technology
Lewistown
06-2015

Bachelor of Science - Biblical Studies

Lancaster Bible College
Lancaster, PA
05-2023

Still Attending - MDiv

Lancaster Bible College, Capital Seminary
Lancaster, PA
05-2029

Skills

  • Strong organizational skills
  • Document preparation
  • Website maintenance
  • Calendar management
  • Office administration
  • Phone etiquette
  • Teamwork
  • Multitasking and time management
  • Fast learner
  • Customer service
  • Problem-solving
  • Cleaning and sanitizing
  • Critical thinking

Interests

  • I like working with my hands and fixing things
  • Learning new cooking techniques and expanding my culinary skills
  • Offering time and support to shelters for the homeless, women, and animals
  • Avid Reader
  • Animal Care
  • Fundraising Events

Timeline

Parish Secretary

Messiah Evangical Lutheran Church
01.2022 - Current

Technician

Valvoline
08.2021 - 09.2023

Home Health Caregiver

Private Care
02.2021 - 05.2025

Mental Health Technician

Beacon Light Behavioral Health
10.2018 - 11.2020

Waitress

Quaker Steak & Lube
11.2014 - 03.2018

Group Home Supervisor

UCP Of Central
02.2014 - 06.2017

Waitress

JP's Pancake House
07.2013 - 11.2014

High School Diploma -

Juniata Valley High School

Associate of Arts - Criminal Justice

South Hills School of Business & Technology

Bachelor of Science - Biblical Studies

Lancaster Bible College

Still Attending - MDiv

Lancaster Bible College, Capital Seminary

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Brooke Walters