Bruce Bea
Lancaster,PA
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to the growth of the organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Behavioral Technician
Attain ABA
2024.08 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
Health Care NCO
PA National Guard
2024.04 - Current
- Conducted comprehensive medical screenings, vaccinations, and emergency response training for National Guard soldiers, ensuring peak medical readiness
- Managed administrative tasks, including appointment scheduling, medical supply inventory, and compliance documentation
- Assisted in training exercises focused on emergency medical response and mass casualty preparedness
Front Store Associate / Pharmacy Technician
CVS
2024.03 - 2025.02
- Managed cash register operations and store floor functions while assisting in pharmacy operations
- Provided accurate product information, assisted customers with over-the-counter medications, and supported pharmacists in maintaining compliance with store regulations
- Assisted in receiving, stocking, and organizing inventory to ensure efficient store operations
Customer Service Representative
Pennsylvania Department of Transportation
2024.05 - 2024.08
- Provided detailed responses to diverse customer inquiries regarding Bureau of Motor Vehicles (BMV) and Driver Licensing (BDL) policies, resolving an average of 50+ calls daily while ensuring adherence to standard operating procedures
- Handled customer complaints with professionalism, ensuring customer satisfaction and compliance with company policies
- Maintained up-to-date knowledge of products, services, and regulatory changes
U.S. Army Recruiter
U.S. Army
2020.09 - 2024.04
- Led recruitment efforts for the U.S
- Army, conducting community outreach, candidate screenings, and enlistment processing
- Successfully onboarded over 100 new recruits, ensuring they met eligibility criteria and military standards
- Developed and maintained relationships with key hiring managers to facilitate successful recruiting processes
Medical Administrative Assistant
First Armored Brigade
2018.05 - 2020.09
- Provided medical administrative support, including patient records management and appointment scheduling
- Assisted in medical emergency response and patient transport operations
- Conducted training and drills to maintain readiness for medical crisis situations
Treatment Coordinator
25th Infantry Division
2015.04 - 2018.05
- Provided medical administrative support, including patient records management and appointment scheduling
- Assisted in medical emergency response and patient transport operations
- Conducted training and drills to maintain readiness for medical crisis situations
Ambulance Driver
1-17th Stryker Brigade
2011.06 - 2015.04
- Provided medical administrative support, including patient records management and appointment scheduling
- Assisted in medical emergency response and patient transport operations
- Conducted training and drills to maintain readiness for medical crisis situations
Education
Associate in Science (A.S.) - Business Administration
Southern New Hampshire University
Manchester, NH06.2024
Associate of Science - Nursing
Saint Joseph's University
Lancaster, PA06.2026
Skills
- Microsoft Excel
- Outlook
- Data Entry
- Report Generation
- Conflict Resolution
- Client Relations
- Product Knowledge
- First Aid
- Medical Emergency Preparedness
- National Registry EMT Certification
Certification
- National Registry Emergency Medical Technician (NREMT)
- CPR & First Aid Certification (American Red Cross)
Timeline
Behavioral Technician
Attain ABA
2024.08 - Current
Customer Service Representative
Pennsylvania Department of Transportation
2024.05 - 2024.08
Health Care NCO
PA National Guard
2024.04 - Current
Front Store Associate / Pharmacy Technician
CVS
2024.03 - 2025.02
U.S. Army Recruiter
U.S. Army
2020.09 - 2024.04
Medical Administrative Assistant
First Armored Brigade
2018.05 - 2020.09
Treatment Coordinator
25th Infantry Division
2015.04 - 2018.05
Ambulance Driver
1-17th Stryker Brigade
2011.06 - 2015.04
Associate of Science - Nursing
Saint Joseph's University
Associate in Science (A.S.) - Business Administration
Southern New Hampshire University