Bryan Dean

• Oversaw five instructors and managed tools, training aids, and course materials every three weeks.
• Developed training programs for automotive and diesel technologies with technical teams.
• Updated curriculum to reflect industry standards and incorporate emerging technologies.
• Mentored junior instructors to improve teaching techniques and boost student engagement.
• Facilitated collaboration with industry partners for guest lectures and hands-on training.
• Managed vendor relationships for technical support services and hardware procurement.

• Managed daily operations for Course #2 (RoushYates Power and Performance), #9 (Automatic Transmission), and #29 (RoushYates Power and Performance Hot Rod).
• Provided lab assistance for additional classes as required.

• As Parts and sales manager of East Greenville AutoZone responsibilities include opening and closing the store.
• Handing out work for the day, keeping up with store and customer needs while supplying our AutoZone WOW factor

• Directed operations of service department, enhancing overall efficiency.
• Supervised staff of six technicians, ensuring optimal daily productivity.
• Managed quality assurance for work orders, adhering to strict dealership standards.
• Assigned work orders to technicians, aligning tasks with skill sets.
• Guaranteed exceptional customer service through proactive support and issue resolution.
• Maintained accurate schedules for work orders and employee time cards.
• Conducted follow-up calls post-service to ensure customer satisfaction.
• Utilized dealership software for managing service schedules and documentation effectively.

• Managed inventory and stock for automotive and truck parts, including shop equipment and supplies.

Executed standard maintenance and major repairs on gas and diesel ambulances.

• Performed repairs on hydraulic lift systems, A/C systems, and complex electrical systems.
• Conducted warranty work on hydraulic automatic transmissions to ensure compliance with specifications.
• Supervised staff to enforce safety and operational protocols.
• Oversaw daily operations of medical supply shop and maintained accurate inventory management.
• Coordinated logistics for timely supply deliveries to healthcare facilities.
• Trained new employees on shop procedures and customer service expectations.

• Performed daily repairs and cleaning of diverse business equipment.
  Led a crew of five employees, ensuring efficient workflow and productivity.
  Acted as liaison between companies and Home Office management to facilitate communication.

• Responsibilities include sales of new and used automobiles sales. Obtain sales quotes. Maintain a high level of customer service. Responsible to be knowledgeable of features and service of all makes and models of cars on the lot.