Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bryan Eichler

Marietta

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Supervisor of Operations

(Cencora) Amerisource Bergen - MWI Animal Health
03.2021 - 12.2024
  • Streamlined operational processes to enhance efficiency and reduce lead times.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
  • Coordinated with other departments to ensure smooth operation and timely completion of projects.
  • Mentored team members on best practices and safety protocols in daily operations.
  • Analyzed workflow data to identify bottlenecks and drive continuous improvement initiatives.
  • Led regular audits of operational procedures to maintain compliance with industry standards.
  • Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Fostered a collaborative work environment, encouraging open communication among team members.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.

Outbound Warehouse Team Lead

MWI Animal Health
06.2019 - 03.2021
  • Oversaw daily warehouse operations, ensuring efficient workflow and compliance with safety protocols.
  • Monitors work processes and makes suggestions for modifications to increase and improve productivity, efficiency and accuracy for improving costs; implements changes as directed or needed.
  • Trained and mentored team members on best practices in inventory management and order fulfillment.
  • Trained employees on equipment operation and safety protocols on all PIT equipment.
  • Implemented process improvements that enhanced productivity and reduced operational delays.
  • Assists warehouse personnel with the effective execution of order filling, receiving, stocking and returns.
  • Coordinated shipping and receiving activities, optimizing logistics to meet customer demands.
  • Performs advanced tasks and decision making with knowledge of the positions and procedure.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Reduced product damage during storage and transportation through proper handling and packaging techniques.
  • Maximized warehouse space utilization by analyzing product turnover rates and adjusting storage strategies accordingly.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Maintained store assets with effective loss prevention strategies.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.

Inside Sales

Blackman Plumbing Supply
12.2015 - 12.2018
  • Drove sales growth through the successful implementation of innovative products, services, and promotions.
  • Built and maintained relationships with Commercial and Residential customers.
  • Increased sales through effective merchandising, inventory management, and product knowledge.
  • Established a strong sales culture within the organization, fostering a competitive yet supportive environment for all team members.
  • Provided after-sales support, ensuring customer satisfaction and mitigating any potential issues.
  • Maximized sales revenue by identifying opportunities for upselling and cross-selling products and services.
  • Answered phone calls and met with walk-in clients.
  • Boosted sales revenue with persuasive product recommendations tailored to customer needs.
  • Assisted in driving outlet sales with effective promotional strategies and upselling tactics.
  • Executed company guiding principles in interactions to exceeding standards and expectations for sales and customer service.
  • Streamlined sales process by maintaining accurate customer records and efficiently handling paperwork requirements.
  • Assisted in the development of sales strategies, contributing to consistent growth in revenue targets.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Supported the sales team by providing accurate information about available inventory, facilitating a smoother customer service experience overall.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Evaluated customer needs, identified appropriate products, and provided quote/bid packages.
  • Grew and maintained relationships with builders to uncover new opportunities.
  • Practiced continued learning and expansion of product knowledge to maintain a competitive edge and ability to educate customers on selection options.
  • Operated Forklift to retrieve materials for customers.
  • Stocked warehouse with incoming supplies.

Director of Environmental Services

Center for Vocational Rehabilitation
08.2008 - 12.2015
  • Trained individuals for janitorial/maintenance tasks.
  • Directed environmental service operations to ensure compliance with regulatory standards and best practices.
  • Developed and implemented training programs for staff on sustainability initiatives and waste management protocols.
  • Streamlined processes, enhancing operational efficiency in facility maintenance and environmental safety measures.
  • Led cross-functional teams to identify opportunities for resource conservation and environmental impact reduction.
  • Established partnerships with external organizations to promote community engagement in environmental sustainability efforts.
  • Managed budget allocations for environmental projects, ensuring cost-effective utilization of resources and materials.
  • Conducted regular audits to assess environmental practices and compliance with state and federal regulations.
  • Mentored junior staff in project management techniques, fostering a culture of continuous improvement within the department.
  • Evaluated new technologies for potential implementation within the organization to further improve environmental performance outcomes.
  • Improved environmental compliance by developing and implementing comprehensive management plans.
  • Enhanced staff performance through targeted training on environmental regulations and best practices.
  • Fostered partnerships with local community organizations focused on advancing sustainability goals in the broader context.
  • Managed hazardous materials inventory, ensuring proper storage, handling, and disposal procedures were followed.
  • Collaborated with cross-functional teams to integrate sustainability principles into overall business strategy.
  • Liaised with government agencies to secure necessary permits and maintain positive relationships with regulators.
  • Developed annual budgeting process that aligned resources with key strategic objectives in delivering desired results across various Environmental Services programs.
  • Developed effective emergency response plans to mitigate potential environmental incidents and ensure regulatory compliance.
  • Led training in sanitation and cleaning practices.
  • Delegated assignments and verified work quality and completion according to facility and regulatory standards.
  • Obtained contractual jobs for Intellectually Disabled individuals.
  • Conducted observations, then selected and placed individuals in the most suitable position.
  • Established fundraising events to fund program activities.

Manager

Clayverich Commercial Cleaning
04.2005 - 01.2009
  • Led operational strategy to enhance cleaning efficiency across multiple commercial sites.
  • Advertised services available to commercial consumers.
  • Trained and mentored staff on best practices in commercial cleaning protocols and safety standards.
  • Implemented quality control measures, ensuring compliance with industry regulations and client expectations.
  • Oversaw budgeting and resource allocation for projects, optimizing operational costs while maintaining service quality.
  • Developed and maintained client relationships, addressing concerns to improve customer satisfaction ratings.
  • Streamlined scheduling processes to maximize workforce utilization and reduce downtime between assignments.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Wrote up contracts and closed sales.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.


Education

No Degree - Communications

Southern New Hampshire University
Manchester, New Hampshire
12-2026

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution
  • Workflow optimization
  • Coaching and mentoring
  • Recruitment and hiring
  • Facilities inspection
  • Regulatory compliance
  • Budget planning
  • Verbal and written communication
  • Safety procedures
  • Operational planning
  • Task delegation
  • Inventory control
  • Order picking
  • Shipping and receiving
  • Stocking
  • Warehouse operations
  • Inside sales
  • Creating sales strategies
  • Environmental policy development
  • Hazardous materials handling
  • Emergency response planning
  • Environmental compliance
  • Time management
  • Decision-making
  • Staff training and development

Certification

  • Certified in PIT
  • Certified Expert in ISSA CIMA GB

Timeline

Supervisor of Operations

(Cencora) Amerisource Bergen - MWI Animal Health
03.2021 - 12.2024

Outbound Warehouse Team Lead

MWI Animal Health
06.2019 - 03.2021

Inside Sales

Blackman Plumbing Supply
12.2015 - 12.2018

Director of Environmental Services

Center for Vocational Rehabilitation
08.2008 - 12.2015

Manager

Clayverich Commercial Cleaning
04.2005 - 01.2009

No Degree - Communications

Southern New Hampshire University
Bryan Eichler