Bryce Miller
Fleetwood
Summary
Knowledgeable operations manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager-Packaging
Thermo Fisher Scientific Clinical Trials Division
01.2024 - Current
- Participated in Kaizen and continuous improvement projects
- Led a team to reduce downtime in operations
- Wrote and reviewed 5-10 investigations/week
- Oversaw daily operations across three shifts
- Lead a team of 12-15 team leaders
- Reported daily metrics for packaging department
- Led client tours
Project Manager
Thermo Fisher Scientific Clinical Trials Division
08.2022 - 12.2023
- Worked directly with multiple clients to build packaging jobs for clinical trials
- Built quotes for clients
- Worked on a process improvement team for deviation investigations processes
- Managed client requirements by keeping up to date records
- Reviewed and approved controlled documents
- Developed and maintained project timelines for multiple clients
- Oversaw clinical trial projects from start to finish utilizing cross-functional teams
- Placed orders for components
Team Leader-Packaging
Thermo Fisher Scientific Clinical Trials Division
05.2021 - 08.2022
- Lead a team of 15-20 packaging technicians and room leaders
- Created a daily schedule for 100+ people
- Wrote deviation investigations
- Collected daily data on job completion
- Worked closely with other team leaders to troubleshoot issues within jobs
Team Leader
CJ Logistics
08.2020 - 05.2021
- Co-lead a system implementation project
- Managed daily operations for second shift
Area Manager
Walmart.com
03.2019 - 08.2020
- Managed daily operations of the order filling and shipping departments
- Forecasted expected volume and UPH for the shift on a daily basis
- Managed the performance for 15+ associates
- Conducted quality and safety audits
- Created process improvements to aid in increased production
- Ensured the on-time exit of multiple ship lanes per day
- Served as a back-up operations manager from December 2019-present
- Managed procurement of non inventory items
Area Manager
Amazon Fulfillment Center
07.2017 - 03.2019
- Managed daily operations of the pick, count and outbound departments
- Trained and coached 50+ associates in various departments
- Planned and staffed according to daily business plan
- Managed productivity and quality feedback for 50+ associates in the pick, count and outbound departments
- Earned a spot in the top 10% of pick managers based on rate
- Served as a back-up operations manager for one year
Supply Chain Intern
Hershey’s Chocolate World, The Hershey Company
05.2017 - 07.2017
- Created forecasting plans for over 40 repack items
- Managed sample orders and bakery cookie production sales orders
- Assisted warehouse by reconciling daily transfer orders between sites
- Reconciled retail and warehouse inventory adjustments
- Created and analyzed monthly inventory damages reports to decrease losses
- Placed purchased orders for confections
- Assisted in implementing a new software system for the building
Wholesale Distribution Leadership Intern
The Restaurant Store, Clark Associates, INC.
01.2016 - 05.2016
- Placed and picked 15+ customer orders daily
- Created 100+ customer accounts
- Used customer order patterns to drive loyalty by notifying customers of promotions
- Tailored solutions to customer requests for specific products
- Assisted in monthly floor set changes
Food and Beverage Team Leader
Hershey’s Chocolate World, The Hershey Company
05.2015 - 01.2016
- Trained 10+ new employees
- Managed and assisted 10-20 line employees daily
Human Resources Attendant
Hershey’s Chocolate World, The Hershey Company
09.2014 - 05.2015
- Acted as a liaison between guests and other departments
- Created schedules for guests to follow to maximize time use
Food and Beverage Building Supervisor
Hershey Park, Hershey Entertainment & Resorts
02.2008 - 07.2014
- Trained 100+ new employees
- Completed yearly reviews for team leaders and below
- Assisted with interviews and decisions for promotions
- Supervised transactions of cash boxes containing $1,500-$3,000
- Answered food-related guest questions in hospitality services
Education
Doctorate of Business Administration -
South College
Knoxville, TN06.2026
Master of Business Administration - undefined
Western Governors University
Utah03.2023
Bachelor of Science - Project and Supply Chain Management, Management
The Pennsylvania State University
Harrisburg, PA05.2017
Skills
- Process optimization
- Team leadership
- Project management
- Continuous improvement
- Cross-functional collaboration
- Operational efficiency
- Performance metrics
- Problem resolution
Certification
- American Heart Association First Aid/CPR
- Stop the Bleed
- Thermo Fisher: PPI Champion
Timeline
Manager-Packaging
Thermo Fisher Scientific Clinical Trials Division
01.2024 - Current
Project Manager
Thermo Fisher Scientific Clinical Trials Division
08.2022 - 12.2023
Team Leader-Packaging
Thermo Fisher Scientific Clinical Trials Division
05.2021 - 08.2022
Team Leader
CJ Logistics
08.2020 - 05.2021
Area Manager
Walmart.com
03.2019 - 08.2020
Area Manager
Amazon Fulfillment Center
07.2017 - 03.2019
Supply Chain Intern
Hershey’s Chocolate World, The Hershey Company
05.2017 - 07.2017
Wholesale Distribution Leadership Intern
The Restaurant Store, Clark Associates, INC.
01.2016 - 05.2016
Food and Beverage Team Leader
Hershey’s Chocolate World, The Hershey Company
05.2015 - 01.2016
Human Resources Attendant
Hershey’s Chocolate World, The Hershey Company
09.2014 - 05.2015
Food and Beverage Building Supervisor
Hershey Park, Hershey Entertainment & Resorts
02.2008 - 07.2014
Master of Business Administration - undefined
Western Governors University
Bachelor of Science - Project and Supply Chain Management, Management
The Pennsylvania State University
Doctorate of Business Administration -
South College