Brynn MacQueen
Pittsburgh
Summary
Hi! I am passionate in everything I do. I set out to do the best I can at everything I decide to try. I am optimistic and organized, and love to work as a team. I am always trying to make others smile and bring a joyful energy to a work environment! I am tenacious. I am calm and collected in times of stress. I am a huge animal lover and have always dreamed of working with them. It would be an honor to be considered for this role.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Task Associate
Ulta Beauty Inc.
Pittsburgh
09.2025 - Current
- Supported daily operations by organizing product displays and inventory management.
- Assisted customers with product selection and answered questions about services.
- Collaborated with team members to ensure timely restocking of shelves.
- Engaged with customers to provide personalized shopping experiences and recommendations.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Hostess Trainer
Applebee's Neighborhood Grill & Bar
Beaver Falls
06.2020 - 09.2025
- Trained new host staff on customer service standards and restaurant procedures.
- Coordinated seating arrangements to optimize flow during peak hours.
- Developed training materials to enhance knowledge of menu items and specials.
- Helped new hires become comfortable with the work and make friends amongst coworkers.
- Assisted on other stations when needed.
Head Hostess
Sal's Restaurant
Beaver Falls
07.2019 - 11.2019
- Greeted and seated guests promptly in a high-volume dining environment.
- Managed reservation system to optimize table turnover and guest satisfaction.
- Trained new host staff on customer service standards and restaurant procedures.
- Handled guest inquiries and resolved seating conflicts with professionalism.
- Trained new staff on proper hosting procedures and policies.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
Education
Bachelor of Arts - English Literature
Liberty University
Lynchburg, VA 04.2026 - 04.2026
Associate of Arts - English Literature
Community College of Beaver County
Beaver Falls, Pennsylvania 04.2022 - 12.2024
Skills
- Customer service
- Team collaboration
- Employee training
- Project management
- Staying organized
- Making strong connections
References
References available upon request.
Timeline
Bachelor of Arts - English Literature
Liberty University
04.2026 - 04.2026
Task Associate
Ulta Beauty Inc.
09.2025 - Current
Associate of Arts - English Literature
Community College of Beaver County
04.2022 - 12.2024
Hostess Trainer
Applebee's Neighborhood Grill & Bar
06.2020 - 09.2025
Head Hostess
Sal's Restaurant
07.2019 - 11.2019