Brynn Palmer
Pittsburgh
Summary
Dynamic and dedicated professional with experience at Eclips Hair Studio, excelling in customer service and salon maintenance. Proven ability to enhance client satisfaction through effective appointment scheduling and building strong client relationships. Skilled in shampooing and conditioning, with a positive attitude that fosters teamwork and a welcoming environment. Knowledgeable, with strong foundation in client service and salon operations. Proficient in assisting stylists with hair treatments and maintaining clean, organized workspace. Demonstrated ability to provide excellent customer service and support team collaboration.
Overview
5
5
years of professional experience
Work History
Salon Assistant
Eclips Hair Studio
01.2022 - Current
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional service and support to walk-in and scheduled customers.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from satisfied clients.
- Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Line Cook
Panera Bread
03.2020 - 02.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Education
No Degree - Phlebotomy
The Phlebotomy Training Center
Pittsburgh, PA04-2025
High School Diploma -
Fox Chapel Area High School
Fox Chapel PA06-2022
Skills
- Shampooing and conditioning
- Shampooing and conditioning hair
- Salon maintenance skills
- Housekeeping duties
- Salon cleanliness
- Maintaining supplies
- Building client relationships
- Fashion-forward thinking
- Appointment scheduling
- Tech-Savvy
- Scalp treatments
- Health and safety regulations
- Promoting salon services
- Sales and upselling
- Eyelash extensions
- Hair extensions
- Hair washing
- Trained in hair coloring
- Appointment booking
- Customer service
- Payment collection
- Recordkeeping skills
- Scalp massage techniques
- Product recommendations
- Interpersonal communication
- [Software] use
- Positive attitude
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Customer interaction
- Self motivation
- Client relations
- Professionalism
- Client confidentiality
- Time management abilities
- Upselling techniques
Timeline
Salon Assistant
Eclips Hair Studio
01.2022 - Current
Line Cook
Panera Bread
03.2020 - 02.2021
No Degree - Phlebotomy
The Phlebotomy Training Center
High School Diploma -
Fox Chapel Area High School
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