Burnida Miller
Watsontown
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
30
30
years of professional experience
Work History
Certified Nurses Aid
Staff Quest
10.2021 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
Unit Clerk
Rose View Center
01.2018 - 06.2020
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Patient Transportation Coordinater
Rose View Center
01.2018 - 03.2020
- Provided timely transportation of diverse clients to healthcare facilities.
Certified Nurse Aide
Rose View Center
02.2011 - 07.2018
- Monitored and recorded patients' vital signs, reporting any irregularities to nursing staff.
- Assisted patients with daily living activities, including bathing, dressing, and feeding.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Completed thorough documentation of patient information in electronic health records.
- Participated in continuing education opportunities to stay current on best practices in certified nurse aide field.
- Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
- Facilitated patient transfers and repositioning, ensuring safety and comfort.
Restaraunt Manager
Russell Lewis
06.1995 - 07.2011
- Resolved guest complaints with prompt, personalized service.
- Carefully interviewed, selected, trained, and supervised staff.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Established a welcoming atmosphere to encourage repeat visits.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Upgraded restaurant's interior, creating more inviting ambiance that attracted wider clientele.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Streamlined inventory processes with regular audits, reducing waste.
Education
GED - Academic
Central Columbia
Bloomsburg, PASkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
Timeline
Certified Nurses Aid
Staff Quest
10.2021 - Current
Unit Clerk
Rose View Center
01.2018 - 06.2020
Patient Transportation Coordinater
Rose View Center
01.2018 - 03.2020
Certified Nurse Aide
Rose View Center
02.2011 - 07.2018
Restaraunt Manager
Russell Lewis
06.1995 - 07.2011
GED - Academic
Central Columbia
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