Caitlin Davis
Bridgeville
Summary
Experienced program analyst successful at reviewing and validating data, conducting complex reviews and assessing program operations. Specializing in managing ongoing program evaluations and excited to pursue professional growth and advancement.
Overview
12
12
years of professional experience
Work History
Program Analyst
General Dynamics Information Technology
07.2024 - Current
- Execute monthly visits to ORR (Office of Refugee Resettlement) shelters for program audits and to verify safety and compliance for youth in care.
- Constructed tools for effective data monitoring and elevated program metrics at assigned shelters.
- Partner with federal staff to evaluate demand for program training assistance through scrutiny of program staffing meetings, review of ORR portal audits, and analysis of issues raised during safety and compliance visits.
- Deliver efficient reports with quick response times to assist federal staff.
Program Manager – HFI Long Term Foster Care
Holy Family Institute
12.2021 - 05.2024
- Secured a federal grant with the Office of Refugee Resettlement, resulting in the successful design and implementation of HFI Long Term Foster Care program.
- Established and enforced procedures and policies aligned with state and federal regulations for Office of Refugee Resettlement and Department of Pennsylvania Welfare.
- Applied Trauma Informed Supervision principles to train, lead, and develop a workforce of 20 multi-cultural and bilingual personnel.
- Granted highest compliance distinction by Council of Accreditation.
- Formulated logic model for program evaluation, ensuring consistent achievement of outcomes.
- Compiled quarterly and annual reports detailing program performance to communicate successes and areas for improvement to internal quality initiatives and federal agencies.
- Developed and monitored program budget.
Reunification Case Manager
Holy Family Institute
10.2019 - 12.2021
- Executed ORR policies for reunification to identify and coordinate safe sponsors and homes for immigrant minors in custody of Office of Refugee Resettlement (ORR)
- Employed techniques for identifying potentially unsafe environments.
- Managed and sustained timely paperwork to meet legal compliance standards.
- Coached Case Manager colleagues in understanding and applying ORR federal policies.
- Crafted training plans to support effective onboarding of new Case Managers.
Shift Supervisor
Holy Family Institute
09.2018 - 10.2019
- Guaranteed safety and security of children under ORR care while adhering to federal and state policies.
- Implemented conflict resolution strategies in high-stress situations with children.
- Management, scheduling, training and payroll of staff.
Shift Manager
Primanti Brothers Restaurant
Pittsburgh
05.2013 - 04.2019
- Worked full time while attending college.
- Employee of the Year of all regional locations 2016.
- Management of restaurant employees and customer service.
Education
B.A. Degree - International Relations and Spanish
Duquesne University
Pittsburgh, PASkills
- Leadership
- Employee development
- Data analysis
- Program evaluation
- Regulatory compliance
- Budget management
- Performance metrics
Qualifications Summary
B.A. Degree, International Relations, Spanish, Duquesne University, Pittsburgh, PA, Fluent in Spanish - reading, writing, speaking, comprehension, 2.5 years of Program Management experience, 8 years of Supervisory experience, Creation of budgets and programs following federal and state compliance, Successful resettlement of over 100 Immigrant children, Ability to maintain calm and focus in high-pressure situations
Languages
Spanish
Full Professional
Timeline
Program Analyst
General Dynamics Information Technology
07.2024 - Current
Program Manager – HFI Long Term Foster Care
Holy Family Institute
12.2021 - 05.2024
Reunification Case Manager
Holy Family Institute
10.2019 - 12.2021
Shift Supervisor
Holy Family Institute
09.2018 - 10.2019
Shift Manager
Primanti Brothers Restaurant
05.2013 - 04.2019
B.A. Degree - International Relations and Spanish
Duquesne University
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