Caitlin Hartle
Irwin
Summary
Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments. Proven track record of exceeding sales targets by closely monitoring employee performance and coaching salespeople on how to sell more effectively. Expertise in technology and product development. Skilled in employee training and utilizing organized approaches to handle daily planning, scheduling, and customer service needs. Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth. Professional who is both energetic and poised. Forward-thinking manager with 7+ years of manufacturing project management experience. Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments. People-oriented Personable POS software expert Superior organization ability Motivated team player Computer literate Training and development Excellent communication skills Sales growth Upselling techniques Strong work ethic Accurate money handling Skilled problem solver
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Cashier
Walmart Supercenter
Delmont
08.2020 - Current
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions.
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
- Trained team members to work as cashiers in accordance with company policies and procedures.
- Helped customers by answering their questions and completing their requests.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
- Handled POS transactions such as checks, cash, credit card purchases, and refunds.
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
General Manager
Wendy's
Monroeville
09.2015 - Current
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
- Worked with the team to improve efficiency on various projects.
- Communicated with managers from other departments to maintain transparency.
- Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork.
- Instructed team members on how to implement successful operational and sales strategies.
- I'm in charge of maintaining professional relationships with suppliers and customers.
- Advanced to keyholder and assistant manager-in-charge in the absence of the manager.
- Interact with customers.
- Discussed issues and inefficiencies with the store manager in order to develop strategies and meet sales targets.
- I'm in charge of the day-to-day operations, which includes all food services.
- Ordering and receiving products.
- Oversaw daily operations and managed restaurant staff efficiency.
- Developed and implemented training programs for new team members.
- Managed inventory levels and ordered supplies as needed.
- Created schedules to optimize labor costs and operational flow.
- Monitored financial performance and analyzed revenue trends regularly.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
High School Diploma -
Penn-Trafford High School
Harrison City, PASkills
- Relationship building
- Sales performance monitoring
- Coaching
- Technology expertise
- Product development
- Employee training
- Planning
- Scheduling
- Customer service
- Operations management
- Project management
- Coordination
- People-oriented
- POS software
- Organization
- Team player
- Computer literacy
- Training and development
- Communication
- Sales growth
- Upselling
- Work ethic
- Money handling
- Problem solving
- Point of sale systems
- Attention to detail
- Time management
- Retail merchandising
Timeline
Cashier
Walmart Supercenter
08.2020 - Current
General Manager
Wendy's
09.2015 - Current
High School Diploma -
Penn-Trafford High School