- Digital Art and Animation
- Sustainable Tech Innovations
- Setup and Maintain Tech environments
- Writing
- Experience with Google/Microsoft suite, such as Office and Excel
- Helping others in any way I can
Caitlin Somerset
Butler
Summary
Certified Pharmacy Technician with over 2 years in pharmacy experience, with success in maintaining customer relationships while also adept at filling, entering, and dispensing medications under the care of a Pharmacist. Also bringing my experience as a manager, where I oversaw other employees and managed inventory, while also assisting my General Manager. Highly proficient in working in fast paced environments, while also having attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Rite Aid
01.2023 - Current
- Maintained proper drug storage procedures, registries, and records for controlled (III-IV) drugs.
- Review and troubleshoot. customer information and insurance provider information.
- Restock and oversee pharmacy shelves in order to keep up with patient demand, while also making sure to not order too much product.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Assist the pharmacist to enter, fill, and dispense medications.
- Resolve issues with billing, computer systems, and customer service issues.
- Interacted with patients to make a good experience while also solving their problems.
Assistant Manager
Wendy's
03.2021 - 01.2023
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs based on location, season, etc.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences based on location.
- Ensured repeat business through exceptional customer service.
- Managed employees while keeping morale up and issues low.
Education
Bachelor of Science - Computer Information Systems
Slippery Rock University of Pennsylvania
Slippery Rock, PA05-2026
Associate of Science - Computer Science
Butler County Community College
Butler, PA05-2024
Skills
- Point of sale systems proficiency
- Problem-solving skills
- Pharmacy operations
- Customer service
- Time management
- Team collaboration
- Team leadership
- Adaptability and flexibility
- Inventory management
Certification
- CPhT - Certified Pharmacy Technician (PTCB)
- ServSafe
Interests
Timeline
Certified Pharmacy Technician
Rite Aid
01.2023 - Current
Assistant Manager
Wendy's
03.2021 - 01.2023
Bachelor of Science - Computer Information Systems
Slippery Rock University of Pennsylvania
Associate of Science - Computer Science
Butler County Community College
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