Caitlyn Boyle
Olyphant
Summary
Dynamic server experienced in high-volume restaurant settings, adept at providing exceptional guest service and fostering teamwork. Proficient in order and payment processing, with a strong focus on upselling and maintaining cleanliness. Dedicated to enhancing customer satisfaction through memorable dining experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Painter
Snyder's Painting
Clarks Summit
04.2025 - Current
- Prepared surfaces by sanding, scraping, and cleaning prior to painting.
- Applied various types of paint using brushes, rollers, and sprayers.
- Assisted in estimating material requirements for painting projects.
- Maintained clean and organized work areas during painting tasks.
- Cleaned up job sites after completion of projects.
Server
Texas Roadhouse
Dickson City
02.2022 - 03.2024
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Server
Red Lobster Restaurant
Dickson
01.2021 - 02.2022
- Provided excellent customer service in fast-paced dining environment.
- Took accurate food and drink orders from guests.
- Delivered food and beverages promptly to tables.
- Maintained cleanliness and organization of dining area.
- Managed guest payments and processed transactions efficiently.
- Resolved customer complaints with professionalism and care.
Barista
Sweet Marlay's
Daytona Beach
09.2018 - 06.2019
- Prepared and served a variety of coffee beverages and snacks.
- Maintained cleanliness and organization of the café environment.
- Operated espresso machines and brewing equipment efficiently.
- Assisted customers with menu selections and special requests.
- Handled cash transactions accurately at the register.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Breakfast Server
First Watch
Daytona Beach
05.2017 - 05.2018
- Delivered exceptional customer service during busy breakfast shifts.
- Prepared and served a variety of breakfast dishes efficiently.
- Maintained cleanliness and organization of dining area and kitchen.
- Managed customer orders using point-of-sale system accurately.
- Kept work station organized throughout shift by wiping down counters and shelving units regularly.
Server
Joe's Crab Shack
Daytona Beach
01.2016 - 03.2017
- Assisted in resolving customer concerns professionally
- Maintained cleanliness of dining area and server stations
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Retail Associate
Michael's on the beach
Daytona Beach
06.2013 - 10.2014
- Operated cash register and processed transactions efficiently.
- Maintained inventory levels and restocked merchandise as needed.
- Engaged with customers to enhance their shopping experience.
- Handled customer complaints and resolved issues promptly.
- Conducted daily cleanliness checks in the sales area.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
GED -
Florida Virtual School
Daytona Beach, FL01-2024
Skills
- Sales expertise
- Item promotion
- Positive guest interactions
- Point-of-sale system
- Order accuracy
- Food safety standards
- Menu expertise
- Communication skills
- Sales strategies
- Fast-paced adaptability
- Multitasking and organization
- Beverage and food service
- Strong work ethic
- Exceptional customer service
Certification
- Culinary Certificates
References
References available upon request.
Timeline
Painter
Snyder's Painting
04.2025 - Current
Server
Texas Roadhouse
02.2022 - 03.2024
Server
Red Lobster Restaurant
01.2021 - 02.2022
Barista
Sweet Marlay's
09.2018 - 06.2019
Breakfast Server
First Watch
05.2017 - 05.2018
Server
Joe's Crab Shack
01.2016 - 03.2017
Retail Associate
Michael's on the beach
06.2013 - 10.2014
GED -
Florida Virtual School
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