Summary
Overview
Work History
Education
Skills
Timeline
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Caitlyn Cahoo

Glenshaw

Summary

Dynamic retail professional with a proven track record at Abercrombie & Fitch, excelling in customer service and issue resolution. Skilled in cash handling and product knowledge, I fostered customer engagement and satisfaction, enhancing the shopping experience. Recognized for maintaining high standards in store presentation and training new associates effectively. Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Associate

Abercrombie & Fitch
08.2024 - Current
  • Assisted customers in product selection and provided exceptional service to enhance shopping experience.
  • Collaborated with team members to maintain store presentation standards and ensure inventory accuracy.
  • Executed daily visual merchandising tasks to align with brand guidelines and attract customer engagement.
  • Handled cash register operations efficiently, ensuring accurate transactions and managing cash flow.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Associate

Francesca's Boutique
11.2023 - Current
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.

Restaurant Hostess

Texas Roadhouse
01.2023 - 11.2023
  • Greeted and seated guests promptly to enhance dining experience.
  • Managed waitlist efficiently, ensuring timely table turnover and guest satisfaction.
  • Provided menu information and answered guest inquiries to facilitate informed choices.
  • Collaborated with servers and kitchen staff to optimize service flow during peak hours.
  • Trained new host staff on seating procedures and customer service standards.
  • Monitored dining area for cleanliness, ensuring a welcoming atmosphere for patrons.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Education

Shaler Area High School
Glenshaw, PA
05-2025

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Cash handling
  • Customer engagement

Timeline

Associate

Abercrombie & Fitch
08.2024 - Current

Associate

Francesca's Boutique
11.2023 - Current

Restaurant Hostess

Texas Roadhouse
01.2023 - 11.2023

Shaler Area High School

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Caitlyn Cahoo