Caitlyn Trama
Scranton,PA
Summary
Strong leader and problem-solver, hardworking and passionate job seeker looking for a long career. Uses independent decision-making skills and sound judgment to positively impact company success. Skilled in working under pressure and adapting to new situations and challenges.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
08.2023 - Current
- Improved patient satisfaction by efficiently processing over 200 prescriptions per day and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Food & Beverage Manager
Musket Ridge Golf Club
11.2021 - 02.2023
- Supervised all staff
- Created bi-weekly schedules for restaurant and event staff, managing over 30 staff members.
- Ordered alcoholic and non-alcoholic beverages for restaurant and event side weekly
- Established strong relationships with vendors, securing optimal pricing and service quality for events.
- Maintained positive customer relationships, processing complaints, and responding to clients needs
- Ensured smooth event transition with thorough pre-event walkthrough and detailed day-of coordination efforts.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Enhanced attendee experience by meticulously planning and executing engaging event agendas.
Restaurant Server
Warehouse Tap Room
01.2020 - 11.2021
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Restaurant Server
Buffalo Wild Wings
07.2018 - 01.2020
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Pharmacy Technician
CVS Pharmacy
08.2017 - 06.2018
- Improved patient satisfaction by efficiently processing over 200 prescriptions per day and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Restaurant Server
Samario's
03.2016 - 01.2018
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Education
No Degree - Biology
Mount St Mary's University
Emmitsburg, MDNo Degree - Biology
Marywood University
Scranton, PAHigh School Diploma -
West Scranton High School
Scranton, PA06.2016
Skills
- Communication
- Quality Control
- Time Management
- Critical Thinking
- Active Listening
- Capable
- Adaptability
- Retain Information
Timeline
Pharmacy Technician
CVS Pharmacy
08.2023 - Current
Food & Beverage Manager
Musket Ridge Golf Club
11.2021 - 02.2023
Restaurant Server
Warehouse Tap Room
01.2020 - 11.2021
Restaurant Server
Buffalo Wild Wings
07.2018 - 01.2020
Pharmacy Technician
CVS Pharmacy
08.2017 - 06.2018
Restaurant Server
Samario's
03.2016 - 01.2018
No Degree - Biology
Mount St Mary's University
No Degree - Biology
Marywood University
High School Diploma -
West Scranton High School
Similar Profiles
Anastasios DonesAnastasios Dones
Pharmacist at CVS – CVS PharmacyPharmacist at CVS – CVS Pharmacy
Faiza AliFaiza Ali
Certified Pharmacy Technician at Giant Pharmacy & CVS PharmacyCertified Pharmacy Technician at Giant Pharmacy & CVS Pharmacy
Carmen D Cintrón MarreroCarmen D Cintrón Marrero
Customer Service at CVS Pharmacy/Caribe Pharmacy HoldingCustomer Service at CVS Pharmacy/Caribe Pharmacy Holding