Caleb Outten
Williamsport
Summary
Qualified Military Police Lead Investigator with five years of committed experience maintaining secure environments while leading diligent investigations and security details to minimize crime. Proven leader with exceptional attention to detail and demonstrated success planning, coordinating, and implementing various investigations, events, and training. Goal-oriented and meticulous professional with active secret security clearance.
Overview
9
9
years of professional experience
Work History
Security Officer
UPMC
10.2024 - Current
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Patrolled and monitored premises in company vehicle and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded quickly to emergency situations to assess and deflect issues.
Case Manager
American Rescue Workers
12.2023 - 10.2024
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Analyzed trends and data to inform decision-making and program development.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Advocated for social and community service programs to increase awareness and funding.
- Provided leadership, guidance and support to staff members.
Military Police Lead Investigator
Army
06.2019 - 05.2022
- Gathered evidence, processed crime scenes and questioned witnesses and suspects.
- Supervised 24-hour police operations while investigating crimes on base.
- Supported judge advocate general with investigations for trial involving military members facing courts martial and other disciplinary actions.
- Questioned victims, witnesses, and potential subjects using various interview/interrogation techniques.
- Reviewed facts of incidents to determine if a crime occurred and if so led investigations to identify and apprehend the individual(s) who committed them.
- Led investigations of fatalities by assessing evidence, surrounding factors, and determining if a crime was involved.
- Prepared cases for trial and appeared to testify in court as a witness.
- Controlled quality, accuracy, and completeness of all investigations for misdemeanor and felony level crimes.
- Oversaw staff members, boosted productivity and eliminated workflow downtime.
- Employed negotiation techniques to diffuse hostile situations.
- Conducted internal investigations where another law enforcement official was suspected of a crime.
- Used to working with information that is classified or on a need to know basis.
Military Police
Army
09.2017 - 05.2019
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Supervised 24-hour police operation investigating civil disturbances on base.
- Spearheaded patrol operations and led security forces teams to support battlefield operations.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Maintained security of local areas and performed route clearance for visiting high-ranking officials.
- Performed as a fire team leader during situational training exercises and infantry dismounted battle drills.
- Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation.
- Gathered preliminary investigation information as a first responder to crime scenes.
- Searched vehicles, buildings and homes for evidence of stolen property.
Sales Associate
FYE
08.2016 - 06.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions about sizing, accessories and merchandise care.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
High School Diploma -
Loyalsock Twp Senior High School
Williamsport, PASkills
- Ul>
- Strong communication skills
- P>High level of organization and attention to detail
- P>Mentally fit
- P>Report preparation
- P>Crime Prevention and response
- P>Crime and emergency scene management
- P>Firearms safety and handling
- P>Briefing leadership
- P>Managing classified information
- P>Surveillance operations
- P>Criminal Investigations
Personal Information
Title: Military Police Lead Investigator
Timeline
Security Officer
UPMC
10.2024 - Current
Case Manager
American Rescue Workers
12.2023 - 10.2024
Military Police Lead Investigator
Army
06.2019 - 05.2022
Military Police
Army
09.2017 - 05.2019
Sales Associate
FYE
08.2016 - 06.2017
High School Diploma -
Loyalsock Twp Senior High School
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