Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Caleb Stouffer

Imperial

Summary

Dynamic team player with a strong customer service background at Mia Popia Limited LLC, recognized for enhancing customer satisfaction through effective communication and problem-solving. Proven ability to maintain safety and cleanliness as a Lifeguard at Dover Air Force Base, demonstrating attention to detail and a commitment to teamwork in high-pressure environments.

In addition to conducting tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in the Lifeguard role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Mia Popia Limited LLC
05.2025 - 10.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Lifeguard

Dover Air Force Base Outdoor Recreation
06.2023 - 09.2023
  • Learned and maintained proficiency in first responder skills such as CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.

Education

No Degree -

Home School
Imperial, PA
05-2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Following instructions
  • Cleaning

Certification

  • CPR and First Aid, American Red Cross - April 2025
  • Lifeguard, American Red Cross - April 2025
  • Water Safety Instructor, American Red Cross - July 2023

Timeline

Team Member

Mia Popia Limited LLC
05.2025 - 10.2025

Lifeguard

Dover Air Force Base Outdoor Recreation
06.2023 - 09.2023

No Degree -

Home School

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Caleb Stouffer