Caleb Whritenour
Hershey
Summary
Dynamic Sales Associate with proven expertise at Wendy's Fast Food, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and relationship-building. Adept at managing high-stress situations while maintaining professionalism, contributing to a welcoming environment that fosters loyalty and repeat business.
Overview
7
7
years of professional experience
Work History
Sales Associate
Wendys Fast Food
01.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
High School Diploma -
Lower Dauphin High School
Hummelstown, PASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Listening skills
- Multi-tasking strength
- Cash handling
- Cash register operation
- Stocking and receiving
- Professional demeanor
- Flexible schedule
Timeline
Sales Associate
Wendys Fast Food
01.2018 - Current
High School Diploma -
Lower Dauphin High School
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