Cameron Risser
New Providence
Summary
Dynamic professional with extensive experience in warranty management and production management. Skilled in policy enforcement and process improvement, leading teams to achieve operational excellence and elevate customer service standards. Hard working and highly dedicated in improving self skills and piers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warranty Manager
Morgan Truck Body
Morgantown, PA
11.2024 - 04.2026
- Oversaw warranty claims processing, ensuring compliance with company policies and procedures.
- Led root cause analysis for warranty issues, driving improvements in product quality and customer satisfaction.
- Developed training materials for team members, enhancing knowledge of warranty processes and systems.
- Managed vendor relationships to streamline parts procurement for warranty repairs, optimizing response times.
- Collaborated with cross-functional teams to identify trends in warranty claims, facilitating proactive solutions.
Manufacturing Production Supervisor
Morgan Truck Body
Denver, PA
02.2021 - 04.2024
- Supervised daily manufacturing operations to ensure efficient workflow and adherence to safety standards.
- Trained and mentored production staff on ensuring accurate quality control processes and equipment usage.
- Implemented process improvements that enhanced production efficiency and reduced waste.
- Coordinated with cross-functional teams to resolve production issues and streamline processes.
- Managed monthly budget and plant SIOP.
- Enforced Lean procedures to meet productivity and efficiency targets.
- Led team meetings to communicate goals, address challenges, and foster a collaborative environment.
- Managed 50+ employees.
Production Worker
Morgan Truck Body
Denver, PA
04.2019 - 02.2021
- Operated machinery to assemble truck bodies efficiently and safely.
- Conducted quality checks to ensure compliance with production standards.
- Collaborated with team members to optimize workflow and minimize downtime.
- Trained new employees on safety protocols and operational procedures.
Warehouse Manager
Pineview Trucking
Nottingham, PA
06.2015 - 03.2019
- Managed daily warehouse operations, optimizing workflow and ensuring timely shipments.
- Conducted regular audits to ensure compliance with safety regulations and quality standards.
- Maintained a very neat and organized work space.
- Delivered shipments driving truck when orders needed to be expedited.
Education
High School Diploma -
Solanco School District
Quarryville, PA2018
Skills
- Warranty analysis
- Operational efficiency
- Team management
- Escalation handling
- Complaint handling
- Policy enforcement
- Product expertise
- Financial tracking
- Cost control
- Warranty administration
- Positive attitude
- Teamwork and collaboration
- Customer service
Certification
- Crane Certified
- DOT Inspection Certified
- CPR Certified
Timeline
Warranty Manager
Morgan Truck Body
11.2024 - 04.2026
Manufacturing Production Supervisor
Morgan Truck Body
02.2021 - 04.2024
Production Worker
Morgan Truck Body
04.2019 - 02.2021
Warehouse Manager
Pineview Trucking
06.2015 - 03.2019
High School Diploma -
Solanco School District
Completed 2 years of Business Excellence through Scholar
Completed two full yearly trainings to obtain certificate in business excellence through The Greater Reading Business (GRCA). Learning more on appropriately managing costs, providing productive feedback to employees, dealing with conflict as well as improving work habits, etc.