Emergency response professional with solid background in crisis management, medical assistance, and emergency protocols. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in communication, first aid, and rapid decision-making under pressure. Known for maintaining composure and efficiency in high-stress situations.
Experienced with data analysis, information retrieval, and management. Utilizes advanced techniques to streamline processes and enhance data accessibility. Knowledge of modern information systems and technologies to support organizational objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Information Specialist
Philadelphia Department of Public Health – Division of Disease Control
04.2021 - Current
Maintain and organize high-volume project and program documentation in compliance with federal, state, and local standards.
Review, process, and file records to ensure accuracy, version control, and audit readiness across multiple public health programs.
Prepare reports, tracking logs, and data audits in Microsoft Excel to support operational oversight and performance reporting.
Manage document workflows and approvals by coordinating with internal units and external providers to ensure timely information delivery.
Support SharePoint and shared drive environments by organizing files, standardizing naming conventions, and improving document accessibility.
Collect and track operational data including activity volumes, scheduling metrics, and service delivery progress to support leadership reporting.
Partner with program managers and stakeholders to assess readiness, documentation completeness, and compliance requirements.
Handle confidential and sensitive records with strict adherence to privacy, security, and regulatory guidelines.
Analyzed public health data to support disease control initiatives and inform decision-making processes.
Developed educational materials to enhance community awareness of disease prevention strategies and resources.
Emergency Responder
Emergency Responder
09.2023 - Current
Coordinate vaccination outreach, scheduling, and public health canvassing for emerging health concerns (e.g., monkeypox, flu, refugee support initiatives).
Support resource distribution programs, including food and testing kits, ensuring timely delivery and accurate reporting.
Serve as liaison with community partners to communicate eligibility, resources, and compliance requirements.
Support project execution for emergency public health initiatives by coordinating schedules, documentation, and reporting.
Track outreach activities, quantities, and service delivery metrics to provide visibility into progress and resource utilization.
Assist with change tracking and updates to ensure leadership awareness of operational impacts.
Collaborate with community partners and internal stakeholders to ensure readiness and compliance with program requirements.
Responded to emergency calls, providing immediate medical assistance and life-saving interventions.
Coordinated with local agencies to ensure effective emergency response during critical incidents.
Director (Seasonal)
Jr. Scholars Daycare
Collingdale, PA
05.2014 - 10.2020
Maintained program documentation, schedules, and records to support daily operations and compliance standards.
Developed and implemented educational programs aligned with developmental standards.
Managed daily operations, ensuring compliance with state regulations and safety protocols.
Tracked performance data through weekly reports and maintained organized filing systems.
Coordinated logistics for events, communications, and operational needs.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Fostered positive relationships with parents through regular communication and feedback sessions.
Oversaw staff recruitment, training, and performance evaluations to enhance team effectiveness.
Education
B.S.B.A. - Marketing, Legal Studies
Bloomsburg University of Pennsylvania
05-2019
Skills
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams, SharePoint, Visio)
Scheduling & Travel Coordination
Budget & Resource Tracking
Event Coordination
CPR and first aid
Infection control
Emergency response
Medical records management
Reporting and documentation
Regulatory compliance
Customer service
Problem-solving abilities
Certification
Adult Mental Health & First Aid Training
Narcan Overdose Response Training
CPR & First Aid Certified
Timeline
Emergency Responder
Emergency Responder
09.2023 - Current
Information Specialist
Philadelphia Department of Public Health – Division of Disease Control
Contract Management Specialist + Vendor Management Specialist at CHS (Collaborative Health Systems), A Centene CompanyContract Management Specialist + Vendor Management Specialist at CHS (Collaborative Health Systems), A Centene Company