Candyce Council
Sharon Hill
Summary
Dedicated Patient Care Technician with expertise in vital signs monitoring and patient observation. Committed to enhancing patient satisfaction through compassionate care and efficient team collaboration.
Experienced Patient Care Technician skilled in vital signs monitoring, patient care assistance, and staff training. Proven ability to improve patient satisfaction and streamline healthcare workflows through effective teamwork and communication.
Detail-oriented professional with a solid background in patient care and emergency medical services. Known for enhancing patient comfort and safety while efficiently supporting healthcare teams. Eager to leverage skills to contribute to improved patient outcomes.
Overview
16
16
years of professional experience
Work History
Patient Care Technician
Department of Veterans Affairs
Philadelphia, PA
02.2023 - Current
- Monitored vital signs and documented patient data accurately in electronic health records.
- Assisted nursing staff with daily patient care tasks and activities to enhance comfort and wellbeing.
- Maintained cleanliness and organization of patient care areas, ensuring adherence to safety protocols.
- Provided support during medical procedures, facilitating efficient workflow for healthcare teams.
- Trained new staff on best practices in patient care techniques and departmental policies.
- Collaborated with interdisciplinary teams to coordinate comprehensive care for veterans' diverse needs.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Emergency Medical Technician
Crozer-Keystone Hospital
Ridley Park, PA
11.2016 - 06.2022
- Administered emergency care and life-saving interventions to patients in critical conditions.
- Assisted in patient transport and monitored vital signs during transfers to medical facilities.
- Collaborated with healthcare teams to assess patient needs and deliver appropriate treatment.
- Trained new EMTs on protocols, safety procedures, and equipment usage for enhanced team performance.
- Implemented streamlined communication strategies among first responders to improve response times.
- Developed training materials for ongoing education of EMT staff on protocol updates and best practices.
- Coordinated response efforts during emergencies, ensuring adherence to safety regulations and standards.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Unit Clerk
Broomall Rehabilitation and Nursing Center
Broomall, PA
06.2010 - 06.2014
- Coordinated patient admissions and discharges, ensuring smooth transitions within the facility.
- Managed medical records and documentation, maintaining accuracy and confidentiality standards.
- Assisted nursing staff by facilitating communication between departments for efficient patient care.
- Scheduled appointments and transportation for patients, optimizing workflow and reducing delays.
- Developed and implemented organizational systems to streamline front desk operations.
- Trained new clerical staff on protocols and procedures, enhancing team efficiency and knowledge retention.
- Led initiatives to improve patient satisfaction through effective communication strategies and service delivery enhancements.
- Oversaw inventory management of medical supplies, ensuring availability while minimizing waste.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
Education
High School Diploma -
Harris School of Business
PA06.2010
High School Diploma -
Academy Park High School
Sharon Hill, PA06.2007
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Catheter care
- Blood glucose monitoring
- ADL support
- Specimen collection
- Phlebotomy techniques
- Feeding assistance
- Patient positioning
Timeline
Patient Care Technician
Department of Veterans Affairs
02.2023 - Current
Emergency Medical Technician
Crozer-Keystone Hospital
11.2016 - 06.2022
Unit Clerk
Broomall Rehabilitation and Nursing Center
06.2010 - 06.2014
High School Diploma -
Harris School of Business
High School Diploma -
Academy Park High School