Detail-oriented Medical Receptionist skilled in managing patient appointments, addressing inquiries, and maintaining electronic health records. Expertise in organizational processes and effective communication enhances office efficiency and elevates patient satisfaction.
Overview
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Medical Receptionist
Dermatology And Skin Surgery Center
Princeton
08.2024 - Current
Verified and collected patient information, achieving high accuracy in insurance details.
Processed payments efficiently and addressed billing inquiries promptly.
Communicated financial responsibilities to patients prior to services to ensure transparency and facilitate informed decision-making.
Collaborated with physicians, nursing staff, technicians, and medical assistants to enhance daily operations and patient care.
Collaborated with medical staff to improve office procedures and patient flow.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Ensured patient confidentiality through strict adherence to HIPAA guidelines.
Provided high-quality administrative and customer service to support seamless patient experiences and maintain workflow efficiency.
Medical Receptionist
Certified Dermatology
Richboro
05.2023 - 07.2024
Scheduled and followed up on patient appointments while processing payments and maintaining files.
Facilitated patient paperwork by promptly providing necessary forms to streamline intake process.
Coordinated patient appointments, processing payments and maintaining files to ensure smooth operations.
Directed incoming calls to appropriate staff, ensuring efficient communication flow.
Provided administrative and customer service support to enhance patient experience and workflow efficiency.