Carissa Cassel
Lancaster
Overview
12
12
years of professional experience
Work History
Professional House Cleaner
Self Employed
09.2014 - Current
- Performed thorough cleaning of residential properties, ensuring high standards of cleanliness and organization.
- Developed customized cleaning plans based on client preferences and specific needs.
Housing Counselor
Tenfold
02.2022 - 04.2023
- Provided guidance on housing options to clients, facilitating informed decision-making processes.
- Assisted in developing personalized housing plans based on clients' needs and financial situations.
- Conducted outreach initiatives to educate the community about available housing resources and services.
- Coordinated workshops focused on financial literacy and tenant rights for diverse client groups.
- Prevented foreclosures by providing timely intervention strategies and loss mitigation options.
- Empowered clients to make informed decisions on their housing options by delivering educational workshops.
- Facilitated positive outcomes for clients facing eviction proceedings by negotiating payment plans or alternative resolutions with landlords.
- Monitored case files for compliance with program requirements, ensuring accurate documentation of client progress.
- Delivered support in crisis situations, connecting clients with emergency housing solutions as needed.
- Assisted clients in achieving homeownership by guiding them through the home buying process.
- Advocated on behalf of clients experiencing discrimination or unfair treatment in their pursuit of safe and affordable housing options.
- Contributed to the development of organizational policies related to housing counseling services, ensuring alignment with industry best practices.
- Managed high caseloads effectively while maintaining strict confidentiality standards.
Certified Credit Counselor
Tenfold
02.2022 - 04.2023
- Provided comprehensive debt management education to diverse clients, enhancing financial literacy and independence.
- Developed personalized budgeting plans, facilitating improved client financial stability and goal achievement.
- Analyzed client financial situations, offering tailored advice to effectively address credit issues and enhance credit scores.
- Conducted regular follow-ups with clients, ensuring ongoing support and reinforcing positive financial behaviors.
- Investigated and researched credit and undistributed balances on accounts, working through to resolution.
- Provided ongoing support to clients throughout their journey toward improved financial health.
- Evaluated clients'' credit reports to identify discrepancies or inaccuracies, initiating disputes with credit bureaus when necessary.
Education
Credit Counseling Certification
Lancaster, PAHigh School Diploma -
Warwick
Lancaster, PAHUD Certification -
HUD Certification
Lancaster, PATimeline
Housing Counselor
Tenfold
02.2022 - 04.2023
Certified Credit Counselor
Tenfold
02.2022 - 04.2023
Professional House Cleaner
Self Employed
09.2014 - Current
Credit Counseling Certification
High School Diploma -
Warwick
HUD Certification -
HUD Certification