Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

CARLIN JOHNS

Pittsburgh

Overview

9
9
years of professional experience

Work History

Fine Dining Server

Eddie Merlots
Pittsburgh
08.2024 - Current
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Processed payments promptly at the end of meal service period using POS terminals.
  • Participated in regular staff meetings and training sessions to improve service standards.
  • Matched wines with menu items and guest preferences.
  • Provided guests with information about menu items, made suggestions and took orders.
  • Assisted guests with special requests and dietary restrictions to ensure a personalized dining experience.
  • Upheld the restaurant's high standards of etiquette, hospitality, and customer service.

Server

Pittsburgh Field Club
Fox Chapel
08.2024 - Current
  • Served members in high volumes during special events, nights, and weekends
  • Managed handling duties responsibly, ensuring accurate accounting at the end of each shift
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally

Bartender/Server

Ironrock Taphouse
Greensburg
11.2019 - 08.2023
  • Served Fine dining, high customer volumes during special events, nights, and weekends
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
  • Kept bar presentable and well-stocked to meet customer needs
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol

Receptionist

Pitt Industrial Diamond Supply
Irwin
06.2020 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Confirmed appointments, communicated with clients, and updated client records
  • Answered phone promptly and directed incoming calls to correct offices
  • Kept reception area clean and neat to give visitors positive first impression
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution
  • Answered multi-line phone system and transferred callers to appropriate department or staff member

Assistant Teacher

Greensburg YMCA
Greensburg
05.2021 - 12.2021
  • Supported student physical, mental, and social development using classroom games and activities
  • Supervised recess, lunch and daily student intake and dismissal
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional wellbeing and academic growth for all students
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly
  • Completed daily reports, meal count sheets, and attendance logs
  • Worked with teachers to design lesson plans and coordinate activities for classes
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps

Server

Robokyo Japanese Steakhouse & Sushi
Greensburg
06.2016 - 11.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Served food and beverages promptly with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service

Education

Bachelor of Science - Nursing

Carlow University
Pittsburgh, PA
12.2025

Bachelor of Science - Healthcare Management

Carlow University
Pittsburgh, PA
05.2024

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Time Management
  • Customer/Client relations
  • Strong Communication Skills
  • Patience and Empathy

Volunteer Experience

  • UPMC Children's Hospital of Pittsburgh, Unit-based volunteer, 04/01/22, 08/01/22, Fulfilled a summer volunteer opportunity in the NICU.
  • UPMC Children's Hospital of Pittsburgh, Shadowing Internship, 2019, Participated in a comprehensive shadowing internship, affording the opportunity to observe and actively engage in the daily routines and responsibilities of a Certified Registered Nurse Anesthetist (CRNA). Gained invaluable insights into the intricacies of the profession through immersive experiences, including behind-the-scenes engagements.

Timeline

Fine Dining Server

Eddie Merlots
08.2024 - Current

Server

Pittsburgh Field Club
08.2024 - Current

Assistant Teacher

Greensburg YMCA
05.2021 - 12.2021

Receptionist

Pitt Industrial Diamond Supply
06.2020 - 09.2022

Bartender/Server

Ironrock Taphouse
11.2019 - 08.2023

Server

Robokyo Japanese Steakhouse & Sushi
06.2016 - 11.2019

Bachelor of Science - Nursing

Carlow University

Bachelor of Science - Healthcare Management

Carlow University

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CARLIN JOHNS