Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Carlos Cruz

Philadelphia

Summary

Dedicated security professional with strong customer service skills. Experienced in monitoring environments, promptly addressing guest concerns, and ensuring safety protocols are followed. Detail-oriented professional with a focus on safety awareness and problem-solving. Known for effective communication skills and a commitment to maintaining order and guest satisfaction in high-pressure environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Security

Frankybradleys
Philadelphia
12.2021 - 06.2025
  • Monitored entrances and exits to ensure safety and security of guests.
  • Conducted regular patrols to identify potential hazards or security issues.
  • Responded promptly to incidents, ensuring appropriate measures were taken.
  • Collaborated with law enforcement during emergency situations for effective resolution.
  • Assisted in enforcing club policies and maintaining order among patrons.
  • Reported suspicious activities or behaviors to management for further action.
  • Provided excellent customer service while addressing guest concerns or inquiries.
  • Assisted with resolving customer complaints in a professional manner.

Forklift Operator

Jondon
Langhorne
02.2019 - 06.2020
  • Operated forklifts to transport materials across warehouse floors.
  • Loaded and unloaded shipments accurately from delivery trucks.
  • Inspected equipment daily for safety and operational efficiency.
  • Coordinated with team members to optimize workflow in the warehouse.
  • Maintained accurate inventory records using warehouse management systems.

Landscape Worker

Mayfield Gardens
Newtown
01.2017 - 06.2018
  • Maintained landscaping equipment and tools for optimal performance and safety.
  • Installed plants, trees, and shrubs according to design specifications.
  • Assisted in designing landscape layouts to enhance property aesthetics.
  • Operated heavy machinery for grading and site preparation tasks.
  • Collaborated with team members to complete landscape projects efficiently.
  • Conducted regular maintenance on gardens and lawns to promote healthy growth.

Education

Some College (No Degree) - Psychology

Community College of Philadelphia
Philadelphia, PA

Skills

  • Surveillance techniques
  • Risk assessment
  • Incident reporting
  • Emergency response
  • Safety inspections
  • Policy enforcement
  • Strategic planning
  • Conflict resolution
  • Problem solving
  • Attention to detail
  • Critical thinking
  • Effective communication

Certification

  • forklift

Languages

Spanish
Professional

References

References available upon request.

Timeline

Security

Frankybradleys
12.2021 - 06.2025

Forklift Operator

Jondon
02.2019 - 06.2020

Landscape Worker

Mayfield Gardens
01.2017 - 06.2018

Some College (No Degree) - Psychology

Community College of Philadelphia

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Carlos Cruz