Carlota Gonzalez
Admminitradora
Panama City
Summary
Dynamic Administrative Assistant with a proven track record at DG firma de abogados, excelling in office management and customer service. Expert in data entry and document control, I fostered a collaborative work environment while enhancing operational efficiency. Recognized for maintaining confidentiality and improving record-keeping processes, ensuring seamless workflow and client satisfaction.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Asistente Administrativo
DG Firma De ABOGADOS
04.2023 - 11.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Administradora
Data Basic
Panama, Provincia de Panama
06.2020 - 07.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Education
BBA - Administracion Y Gestion De Empresas
Universidad Interamericana De Panama
Panama 06.2001 - 12.2005
Skills
Office Management
Timeline
Asistente Administrativo
DG Firma De ABOGADOS
04.2023 - 11.2024
Administradora
Data Basic
06.2020 - 07.2021
BBA - Administracion Y Gestion De Empresas
Universidad Interamericana De Panama
06.2001 - 12.2005
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