Carly Czaja
Swarthmore
Summary
Dependable professional with strong attention to detail and a friendly demeanor. Recognized for exceptional customer service and effective teamwork in fast-paced environments. Detail-oriented and organized individual with experience in security and retail. Skilled in time management and collaborative efforts, ensuring operational efficiency and enhanced customer experiences.
Overview
5
5
years of professional experience
Work History
Security and Services
Comcast Spectator
Philadelphia, PA
04.2021 - Current
- Developed an understanding of unique security requirements for various events held at the venue, adapting monitoring strategies accordingly.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, and weekend shifts.
- Developed and maintained courteous and effective working relationships.
- Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
- Collaborated with team members to maintain venue security, conducting bag checks and monitoring crowd behavior.
Sales Associate
Hot Topic
Springfield, PA
04.2021 - 11.2022
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale system, ensuring efficient checkout experience for customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Arts - Music Business
Berklee College of Music
Boston, MA05-2029
High School Diploma -
John W. Hallahan Catholic Girls' High School
Philadelphia, PA06-2019
Skills
- Attention to detail
- Friendly, positive attitude
- Dependable and responsible
- Calm under pressure
- Organization and time management
Timeline
Security and Services
Comcast Spectator
04.2021 - Current
Sales Associate
Hot Topic
04.2021 - 11.2022
Bachelor of Arts - Music Business
Berklee College of Music
High School Diploma -
John W. Hallahan Catholic Girls' High School