Carly Kapr
Mount Pleasant
Summary
Accomplished customer service representative and childcare worker with experience at Frock Childcare Learning Center and Vail Resorts at Seven Springs. Adept at fostering children's development through engaging activities. Skilled in public speaking and complex problem-solving. Excels in creating safe environments and promoting positive collaboration. Committed to enhancing guest experiences while ensuring safety and compliance in high-pressure situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Group Supervisor
Frock Childcare Learning Center
10.2024 - Current
- Created a safe and engaging environment for children attending daycare.
- Fostered children's social, emotional, and cognitive development through play-based activities.
- Transitioned through multiple classrooms and ages of children in order to provide supervision of children as needed.
- Provided conflict resolution and redirection when needed while also providing positive reinforcement for good behaviors
- Completed trainings as assigned.
Adventure Center Attendant
Vail Resorts
07.2022 - Current
- Answer guest questions and interact with guests to provide a fun and entertaining resort experience.
- Prepare attractions for opening and closing daily
- Team communication to provide safety for staff and guests
- Be able to assist guests with diverse needs
- Assist with maintenance of attractions
- Easily transition between assignments and attractions throughout a shift.
- Positive communication skills to coordinate and work cooperatively with other departments
- Public speaking with guests and team meetings
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Work in harsh weather conditions including snow, ice, and heat
Education
No Degree - Early Childhood Education
Westmoreland County Community College
Youngwood, PAHigh School Diploma -
Commonwealth Charter Academy
Homestead06-2024
Skills
- Public speaking
- Flexibility
- Positive collaboration, teamwork, and communication skills
- Ability to enforce rules while also being able to understand and work with situation specific needs
- Willingness and a positive attitude
- Documentation and reporting
- Verbal and written communication
- Time management skills
- Complex Problem-solving
- Customer service
Certification
- CPR certification
Timeline
Assistant Group Supervisor
Frock Childcare Learning Center
10.2024 - Current
Adventure Center Attendant
Vail Resorts
07.2022 - Current
No Degree - Early Childhood Education
Westmoreland County Community College
High School Diploma -
Commonwealth Charter Academy