Carly Williams
Hatboro
Summary
Detail-oriented administrative professional experienced in coordinating operations, managing schedules, and maintaining confidential records. Proven ability to streamline processes and enhance team support in fast-paced environments, leveraging strong communication and multitasking skills developed through military service and customer-facing roles.
Overview
5
5
years of professional experience
Work History
Electromagnetic Warfare Supervisor
United States Navy
Norfolk, VA
07.2022 - 07.2026
- Coordinated daily schedules, duty assignments, and personnel accountability, enhancing mission readiness.
- Maintained operational records, reports, and confidential documentation with a high level of accuracy.
- Prepared reports and communicated operational updates to leadership, ensuring informed decision-making.
- Trained and mentored junior personnel on administrative procedures, documentation, and organizational processes.
- Assisted leadership with administrative tasks, correspondence, and information management.
- Managed departmental records and ensured documentation remained current and organized.
- Collaborated with multiple departments to ensure efficient communication and daily operations.
- Trained and mentored junior personnel on administrative procedures and documentation, fostering a skilled and knowledgeable team.
- Tracked inventory, submitted supply requests, and maintained equipment records.
Customer Service Associate
Wawa
Hatboro, PA
11.2021 - 06.2022
- Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction.
- Assisted customers with questions and resolved concerns professionally.
- Addressed customer inquiries and resolved issues efficiently, enhancing overall experience.
- Maintained organized work areas and stocked merchandise.
- Collaborated with team members to achieve operational targets, contributing to team success.
Education
High School Diploma -
Hatboro-Horsham High School
Horsham, PA06.2022
NEC - Electromagnetic Warfare
Entry Level ELINT
Pensacola, FL12.2023
NEC - Electromagnetic Warfare
Shipboard Operations
Pensacola, FL04.2023
Skills
- Customer Service
- Client Support
- Customer Interaction
- Telephone & Email Communication
- Issue Resolution
- Administrative Support
- Calendar & Schedule Management
- Time Management
- Microsoft Office
- Data management
- Team Collaboration
- Problem Solving
- Confidential Information Handling
Timeline
Electromagnetic Warfare Supervisor
United States Navy
07.2022 - 07.2026
Customer Service Associate
Wawa
11.2021 - 06.2022
High School Diploma -
Hatboro-Horsham High School
NEC - Electromagnetic Warfare
Entry Level ELINT
NEC - Electromagnetic Warfare
Shipboard Operations
ADDITIONAL QUALIFICATIONS
- Active U.S. TS/SCI Security Clearance
- Proven ability to manage confidential information
- Strong organizational and multitasking skills
- Experience working in deadline-driven environments
- Adaptable, dependable, and quick to learn new software and office procedures